Cashier

Kroger; Fishers (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance the shopping experience through exceptional service. In this role, you'll manage customer transactions, operate the POS system, and maintain a safe and welcoming environment. With a commitment to innovation and community, this position offers opportunities for growth and development. If you're caring, purpose-driven, and eager to learn, this is your chance to join a dynamic team dedicated to feeding the human spirit.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Emotional Support Programs

Qualifications

• Strong customer service skills and the ability to handle transactions accurately.
• Ability to operate POS systems and manage cash responsibly.

Responsibilities

• Process transactions quickly and efficiently at the check lane.
• Create a welcoming environment by assisting customers and answering questions.

Skills

Customer Service

Cash Handling

POS System Operation

Communication Skills

Education

High School Diploma

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We are committed to innovation and creating amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care, helping to feed your future. If you are caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage options, including medical, dental, vision, and prescriptions, through company plans or collective bargaining agreements.
• Flexible scheduling in both full- and part-time roles, with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, and coupons, following company policy.
• Adhere to company policies regarding cash shortages and overages, and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow procedures for postage stamps, gift cards, and coupons.
• Stay updated on current, upcoming, seasonal, and special ads.
• Comply with all food safety regulations and safety procedures.
• Identify and report unsafe conditions or accidents to management.
• Perform preventive maintenance on equipment and report repairs needed.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Follow all applicable laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.