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Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. We empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Cashier Associate
Location: Retail Grocery Location
Position Overview
The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast, and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
- Listen to and appropriately escalate customer concerns to management with a positive attitude.
- Manage lane according to service standards.
- Inform customers of specials and promotions as requested by company or store management.
- Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
- Stock front end products; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
- Put up discarded or returned merchandise.
- Return carts to shopping cart corral.
- Assist in training new cashiers.
- Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns, property defacement, or any illegal or policy-violating actions.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements.
- Ability to read, write, and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or ability to obtain it.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Live the Values by embracing the company’s core principles and demonstrating commitment.
- Unify and motivate the team through praise and immediate feedback.
- Be business-driven, passionate about results.
- Prioritize customer needs, demonstrating customer-first attitude.
- Treat others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail