Cashier

The Home Depot; Covington (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Home Depot in Covington, GA is hiring for a Head Cashier / Front End Associate role focused on delivering fast, friendly service at the register and Self-Checkout areas.

You will process transactions, assist in coaching other cashiers, and help minimize shrink by following policies. The ideal candidate has 1+ years of cashier experience and a customer-first mindset.

This position offers opportunities to learn product knowledge and support store operations.

Qualifications

• 1+ years of cashier experience required.
• Strong customer-service skills and a friendly demeanor.
• Ability to train and supervise Front End Associates.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and maintain Self-Checkout area.
• Provide product information and identify selling opportunities for customers.
• Follow policies to minimize shrink.
• Assist in supervision and training of Front End Associates.
• Provide first level escalation for customer issues.

Skills

Cashier experience

Customer service

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.