Cashier

Kroger; Blacksburg (VA); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in ensuring customer satisfaction through efficient service and a welcoming atmosphere. This role offers opportunities for personal and professional growth, with comprehensive benefits that support your well-being. Whether you're looking for part-time flexibility or a new career path, this position provides the chance to thrive in a dynamic environment where your contributions are valued. Become part of a team that believes in the power of food and community!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Assistance Program

Discounts on Purchases

Qualifications

• Ability to handle various payment methods and customer transactions.
• Knowledge of food safety regulations and company policies.

Responsibilities

• Process customer transactions efficiently and accurately.
• Create a welcoming environment for customers and assist with inquiries.
• Adhere to company policies on cash handling and safety regulations.

Skills

Customer Service

Cash Handling

Conflict Management

Education

High School Diploma

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we continuously work to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to craft your own recipe for success, both at work and in life. We support your growth with the value and care you deserve. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company plans or collective bargaining agreements.
• Flexible scheduling in both full- and part-time roles, with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support, including free counseling through our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Job Responsibilities:

• Process customer transactions efficiently and accurately at the check lane.
• Handle various tenders including cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, and coupons, adhering to company policies.
• Understand and follow company policies on cash shortages/overages, restricted sales (e.g., alcohol, tobacco), and pricing discrepancies.
• Maintain knowledge of current promotions, ads, and store policies.
• Adhere to food safety regulations and safety procedures, reporting unsafe conditions or incidents promptly.
• Create a welcoming environment for customers, assisting with questions and ensuring they feel valued.
• Comply with all applicable laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Support vulnerable populations, including minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.