Cash & Payments Specialist - Customer Service

City of Midland, TX; Midland (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Midland, TX is seeking a diligent Cashier to process payments for water utilities and other city services, perform data entry, and help customers with account questions. This role requires accuracy and strong customer service in a busy municipal office.

You will reconcile cash receipts, prepare deposits, and ensure security and confidentiality of financial information while using city software systems.

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience in cashiering, customer service, and payment processing.
• Bilingual English/Spanish desirable.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Receive and process payments for water utility accounts and other city services.
• Enter cash receipts into financial systems.
• Reconcile cash receipt batches and identify discrepancies.
• Provide courteous customer assistance in person.
• Maintain confidentiality of customer and financial information.
• Assist with daily bank deposits.
• Direct customers to appropriate service staff when needed.
• Count and balance cash and other forms of payment.

Skills

Customer service

Data entry

Cash handling

Attention to detail

Bilingual English/Spanish

Education

High school diploma

Job description

City of Midland, TX is seeking a diligent Cashier to process payments for water utilities and other city services, perform data entry, and help customers with account questions. This role requires accuracy and strong customer service in a busy municipal office.

You will reconcile cash receipts, prepare deposits, and ensure security and confidentiality of financial information while using city software systems.