Cash Office Lead — Lead Cash Flow, Reporting & Growth

Giant Eagle, Inc.; Johnstown (Cambria County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Bonus potential

Job summary

Giant Eagle, Inc. is seeking an Office Lead to guide the store's office functions and cash-handling processes, ensuring accountability and efficiency while delivering prompt, professional, and friendly customer service.

The role emphasizes leadership of the office staff and commitment to safety and accuracy in daily operations. The position requires 6 months to 1 year of experience, with bookkeeping or accounting exposure preferred, and a high school diploma or equivalent.

Qualifications

• 6 months to 1 year experience; Desire to become a Team Leader.
• Bookkeeping or accounting experience helpful; Customer Service Experience; Knowledge of Market District operational procedures
• High school diploma or equivalent

Responsibilities

• Actively support a culture of safety including food safety, Team Member safety and customer safety.
• Display a commitment to learn about food and share knowledge with team members and customers.
• Conduct business with integrity and deliver service in an unparalleled manner for every customer interaction.
• Promote an environment embracing diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community.
• Manage the cash flow of the store by tracking register and safe balances daily to minimize losses and maximize profits.
• Prepare accurate daily and weekly cash and sales reports and send to Corporate weekly with supporting documentation.
• Analyze Customer Satisfaction and Team Member surveys and design programs to meet objectives.
• Develop training methods to ensure continuous development of Team Members and department services.
• Maintain communication with Front End Team Leader to ensure efficient flow on the front end.
• Schedule staff and delegate work assignments for the office and service center to meet customer requirements.
• Manage lottery records and data to meet business requirements.
• Delegate DFS duties to Team Members to meet DFS objectives.
• Maintain records and paperwork according to regulations.
• Maintain a safe and clean environment to ensure health and OSHA compliance.
• Ensure procedures meet out-of-stock percentage goals.
• Order office supplies by reviewing past and projected usage.

Skills

Bookkeeping

Customer service

Operations procedures

Education

High school diploma

Job description

Giant Eagle, Inc. is seeking an Office Lead to guide the store's office functions and cash-handling processes, ensuring accountability and efficiency while delivering prompt, professional, and friendly customer service.

The role emphasizes leadership of the office staff and commitment to safety and accuracy in daily operations. The position requires 6 months to 1 year of experience, with bookkeeping or accounting exposure preferred, and a high school diploma or equivalent.