Office Team Leader

Giant Eagle, Inc.; North Olmsted (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Giant Eagle, Inc. seeks a Cash Office Team Leader to supervise daily cash operations, ensure accuracy, and foster a culture of respect and accountability. You will coach team members, drive performance, and enforce strong cash controls across the store.

Primary duties include training and directing staff, preparing cash and sales reports, maintaining regulatory records, and ensuring compliance with company policies. A retail leadership background and a high school diploma are required.

Qualifications

• Retail work experience or Store Leader recommendation required.
• Experience in retail leadership or supervisory roles preferred.
• High school diploma or equivalent required.

Responsibilities

• Interview, select and train Team Members.
• Direct the work of Team Members and monitor productivity.
• Handle team issues including complaints and discipline.
• Plan and distribute work; ensure safety and security.
• Manage department budget and inventory; monitor compliance.
• Manage cash flow, prepare daily/weekly cash and sales reports.
• Maintain records and paperwork per regulations.

Skills

Retail leadership

Supervisory experience

Peer Trainer

In-store champion

Product knowledge

Discipline

Education

High school diploma or equivalent

Job description

Job Summary

Our Cash Office Team Leader manages the Cash Office and keeps it running like a well-oiled machine. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

Experience Required: Retail work experience or Store Leader recommendation

Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record

Education Desired: High school diploma or equivalent

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• 1. interview, select and train Team Members;
• 2. direct the work of Team Members;
• 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status;
• 4. handle Team Member issues including, but not limited to complaints;
• 5. discipline Team Members;
• 6. plan the work;
• 7. distribute or assign the work among Team Members;
• 8. provide for the safety and security of Team Members or the store;
• 9. manage the budget for your department or location;
• 10. manage inventory for your department or location; or
• 11. monitor or implement compliance measures
• Manage the cash flow of the store by tracking register and safe balances daily to identify and resolve problems, minimize losses and maximize the store's profits.
• Prepare accurate daily and weekly cash and sales reports and maintain on site as required by company policy.
• Maintain records and paperwork according to state, federal, and Company regulations.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.