Cash Office Lead & Guest Services Specialist

W. Lee Flowers; Garner (NC); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Lowes Foods in Garner, NC, is seeking a Cashier Supervisor to oversee sales, cash handling, and front-end operations. The role focuses on delivering fast, friendly checkout experiences by adhering to Guest Service Standards and maintaining accurate cash operations.

The position requires supervising staff, handling daily cash duties, and ensuring compliance with security and process policies. Strong math and computer skills, plus excellent guest service, are essential.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsabilités

• Sell, cash and manage invoices.
• Prepare weekly cash reports and related documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Handle beer/wine payments.
• Prepare bank deposits according to policy.
• Support cashier with retail verification, loans, pick-ups, etc.
• Oversee daily cash count accuracy.
• Process guest needs such as money orders and stamps.
• Handle returned checks per policy.
• Ensure cash office security and accountability of tills.
• Maintain front end and cash office supplies.
• Monitor Operator Activity Reports and perform till audits.
• Maintain daily front-end schedule to ensure guest service levels.
• Process guest orders to uphold No Noticeable Wait policy.

Connaissances

Friendly personality

Teamwork

Lifting capability

Reading & direction comprehension

Front-end operations knowledge

Supervisory skills

Multitasking

Communication & guest service

Age requirement 18+

Stand for long periods

Math proficiency

Computer proficiency

Description du poste

Lowes Foods in Garner, NC, is seeking a Cashier Supervisor to oversee sales, cash handling, and front-end operations. The role focuses on delivering fast, friendly checkout experiences by adhering to Guest Service Standards and maintaining accurate cash operations.

The position requires supervising staff, handling daily cash duties, and ensuring compliance with security and process policies. Strong math and computer skills, plus excellent guest service, are essential.