Cash Management Specialist

OneTrust International LLC; San Juan (PR); On-site; USD 70,000 - 95,000; Full time

Job summary

OneTrust International seeks a highly organized professional to oversee cash management operations and support administration of specialized mortgage products. You will ensure accurate processing, reconciliation, and reporting of funds while coordinating with servicing, accounting, treasury, and other internal teams to maintain financial accuracy and compliance.

The role requires strong analytical skills, meticulous attention to detail, and the ability to adapt in a fast-paced environment.

Qualifications

• Strong verbal and written communication across departments.
• Advanced analytical and problem-solving skills for cash balancing and discrepancies.
• Experience with cash management, reconciliations, and financial reporting systems.

Responsibilities

• Process, balance, and reconcile daily cash transactions.
• Manage cash activities for HELOCs, reverse mortgages, and other servicing portfolios.
• Prepare and distribute cash management and financial reports for management.
• Ensure compliance with investor requirements, regulatory guidelines, and internal policies.
• Investigate variances, reconciliation differences, and funding discrepancies.
• Collaborate with servicing, accounting, treasury, and operations teams for accurate reporting.
• Assist with audits and quality control reviews by providing documentation.
• Develop and improve cash management procedures and controls.

Skills

Verbal and written communication

Analytical thinking

Problem solving

Attention to detail

Time management

Bilingual English/Spanish

Tools

Loss mitigation systems

Job description

ABOUT ONETRUST INTERNATIONAL

If you are looking for an organization that has established an outstanding reputation for quality products and services and where you are an important member of a professional team, then OneTrust International may be for you. Our focus on utilizing the latest technology to streamline the home loan process has made us a leader in our space. We really listen to our clients in order to anticipate their home financing goals and dreams. We're mortgage educators and financing strategists, providing detailed information and sound advice on mortgage options and industry trends. We focus our energies on a transparent and open communication loan process to close loans quickly.

If our employees are successful, we are successful. Our goal is to provide them with the most current competitive tools and information possible. Employees and management listen, engage, and provide honest feedback to each other. Those who make outstanding contributions are recognized for their outstanding customer service and are eligible for key programs. In order to hire and retain employees who share our values of integrity, transparency, innovation, and greatness, we offer attractive employment packages, work-life balance, a wide range of training opportunities, and an innovative and exciting business culture. Service is everything!

Position Summary

We are seeking a highly organized, detail-oriented, and results-driven professional to oversee cash management operations and support the administration of specialized mortgage products. This role is responsible for ensuring accurate processing, reconciliation, and reporting of funds while collaborating closely with servicing, accounting, and other internal teams to maintain operational efficiency, financial accuracy, and regulatory compliance.

Essential Duties and Responsibilities.

• Process, balance, and reconcile daily cash transactions to ensure the timely and accurate movement of funds.
• Manage cash activities and accounting for specialized mortgage products, including Home Equity Lines of Credit (HELOCs), reverse mortgages, and other unique servicing portfolios.
• Prepare and distribute cash management, reconciliation, and financial activity reports for management review.
• Ensure compliance with investor requirements, regulatory guidelines, and internal policies related to cash management operations.
• Investigate, analyze, and resolve cash variances, reconciliation differences, and funding discrepancies.
• Collaborate with servicing, accounting, treasury, and operations teams to support accurate financial reporting and account management.
• Assist with internal and external audits, examinations, and quality control reviews by providing documentation and resolving audit findings.
• Develop, maintain, and enhance cash management procedures, controls, and best practices to improve operational efficiency and reduce risk.

The above functions are intended to describe the general nature and level of work performed by individuals assigned to this job. This is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities and qualifications required of employees assigned to this job.

Education and Experience

• Minimum of 3 to 5 years of experience in mortgage servicing, cash management, treasury operations, or a related financial services environment.
• Minimum of 3 to 5 years of experience managing cash transactions, reconciliations, and specialized mortgage servicing products.
• Advanced analytical and problem-solving skills with the ability to identify and resolve cash-related discrepancies.
• Experience utilizing cash management, servicing, reconciliation, and financial reporting systems.
• Demonstrated ability to research, analyze, and resolve complex cash balancing, reconciliation, and funding issues while maintaining accuracy and compliance.

Knowledge, Skills and Abilities

• Strong verbal and written communication skills with the ability to effectively collaborate across departments and communicate complex issues clearly.
• Ability to research, analyze, and resolve complex account and servicing-related issues while meeting established deadlines.
• Maintains a positive, helpful, constructive attitude and work relationship with co-workers and supervisors.
• Strong time management and organizational skills in a dynamic, constantly changing environment.
• Excellent analytical, problem-solving, and critical-thinking abilities.
• Ability to perform in a fast-paced, high-volume environment
• Attention to detail and quality focused.
• Experience with loss mitigation systems.
• Fully bilingual (English/Spanish).

OneTrust International is an Equal Opportunity Employer