Cash Management Solutions Architect

WNB Financial; Holmen (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

WNB Financial in Holmen, WI seeks a Cash Management Specialist to serve as the bank's client support and product expert for ACH, RDC, Positive Pay, Merchant Services, and Business Digital Banking. You will provide technical support, implement services, train clients and staff, and help ensure successful adoption.

You will partner with Business Banking, Retail, Deposit Operations, Digital Banking and other teams to deliver compliant solutions, manage onboarding, and identify opportunities to

Qualifications

• Associate degree in Business, Finance, Information Systems, or related field.
• Minimum of three years in banking, cash management, digital banking, deposit operations, or related financial services.
• Strong knowledge of ACH, Remote Deposit Capture, Positive Pay, Merchant Services, and Business Digital Banking.

Responsibilities

• Serve as subject matter expert for Cash Management and related business deposit solutions.
• Provide technical support, troubleshooting, and guidance on product functionality and processes.
• Coordinate onboarding, implementation, testing, documentation, and training for Cash Management services.
• Perform needs assessments and recommend appropriate Cash Management solutions.
• Collaborate with vendors and internal teams to resolve service issues.
• Monitor client adoption and maximize product effectiveness.
• Utilize AI tools in client support and process documentation while complying with policy.
• Participate in AI education and process improvements.

Skills

Technical troubleshooting

Communication skills

Organizational skills

Problem solving

Multitasking

Education

Associate degree in Business, Finance, Information Systems, or related field

Tools

Microsoft Office

Job description

WNB Financial in Holmen, WI seeks a Cash Management Specialist to serve as the bank's client support and product expert for ACH, RDC, Positive Pay, Merchant Services, and Business Digital Banking. You will provide technical support, implement services, train clients and staff, and help ensure successful adoption.

You will partner with Business Banking, Retail, Deposit Operations, Digital Banking and other teams to deliver compliant solutions, manage onboarding, and identify opportunities to