Cash Collections Specialist | AR & Invoice Resolution

Verisma; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Verisma is seeking an Accounts Receivable Specialist to manage cash collections, resolve invoice discrepancies, and handle administrative tasks to ensure timely payments.

The role requires experience in B2B collections, strong communication, and proficiency with Microsoft Office. You will collaborate with other departments and maintain professional interactions with clients while upholding Verisma's core values.

At least 2 years in a customer service or accounts receivable role is preferred.

Qualifications

• Minimum high school diploma required or GED equivalent.
• At least 2 years of recent experience in business-to-business collections.
• 2 or more years in a customer service and/or accounts receivable role.
• Demonstrate strong customer service skills with external customers, vendors, visitors, coworkers, and management.
• Maintain concise and effective written and verbal communication skills.
• Aspire to excellence in both work performance and customer service.
• Exhibit courtesy in all interactions while representing the Company.
• Must possess working knowledge of Microsoft Office applications.
• Physical demands will require regularly sitting, standing, walking, talking, and listening; frequent use of hands and fingers for typing and reaching; occasionally lifting/moving up to 25 lbs.
• Work environment will be clerical in nature with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines).

Responsibilities

• Collection efforts on all accounts over 30 days past due
• Report any situations or issues needing attention to Management
• Collaborate with other departments to gather necessary information or support for account collections
• Engage with clients through phone, email, and mail, maintaining a professional tone
• Assist and support other department needs
• Identify and research account discrepancies and adjust accordingly in timely manner
• Document information on accounts with names, numbers, and facts gathered regarding collections or invoice discrepancies and resolutions
• Acknowledge the specific responsibilities involved in safeguarding sensitive data within this role
• Performs other duties as assigned to ensure effective operation of the department and the company
• Live by and promote Verisma core values

Skills

Customer service

Written communication

Verbal communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Verisma is seeking an Accounts Receivable Specialist to manage cash collections, resolve invoice discrepancies, and handle administrative tasks to ensure timely payments.

The role requires experience in B2B collections, strong communication, and proficiency with Microsoft Office. You will collaborate with other departments and maintain professional interactions with clients while upholding Verisma's core values.

At least 2 years in a customer service or accounts receivable role is preferred.