Cash Applications Lead - Detail-Driven AR Specialist

Collectors Universe, Inc.; California; On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Paid Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Fun Working Environment

Fertility, commuter and educational‑a​

Job summary

Collectors Universe, Inc. is seeking a Cash Applications Lead to join the Accounts Receivable and Collections team in our Santa Ana, CA office.

The role focuses on applying customer payments to orders in a high‑volume environment, interfacing with operations and customer service, and ensuring accurate posting and reconciliation. Ideal candidates have 2–5 years in cash applications or AR, strong Excel and ERP skills, and the ability to work onsite five days a week.

Qualifications

• 2‑5 years of cash application, accounts receivable or related experience in a fast paced, high‑volume environment.
• Accounting background and familiarity with AR processes and reconciliations.
• Intermediate to advanced MS Excel and ERP system skills.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Apply customer payments to their accounts accurately and in a timely fashion.
• Prepare daily bank deposits and post to the correct customer order.
• Process customer credit card payments per company policy.
• Reconcile payments to ensure proper application.
• Maintain files, including scanning documents to electronic files.
• Troubleshoot problem orders and accounting holds.
• Create and track show order projects and close them when done.
• Resolve short payments by contacting the customer via email and phone.
• Respond to customer calls and emails promptly.
• Assist with evolving company processes and occasional travel.

Skills

Accounts Receivable

Cash Applications

Detail‑oriented

Multitasking

Communication

Team player

Time management

Education

Accounting Certificate or Associate Degree

Tools

Salesforce

MS Excel

Google Workspace

ERP systems

Netsuite

Job description

Collectors Universe, Inc. is seeking a Cash Applications Lead to join the Accounts Receivable and Collections team in our Santa Ana, CA office.

The role focuses on applying customer payments to orders in a high‑volume environment, interfacing with operations and customer service, and ensuring accurate posting and reconciliation. Ideal candidates have 2–5 years in cash applications or AR, strong Excel and ERP skills, and the ability to work onsite five days a week.