Important Note: This is a temporary position covering maternity leave, with an expected contract duration through June 2027. Immediate availability is required. However, there is strong potential for a contract extension or consideration for a permanent position, depending on individual performance, business needs, and opportunities arising from internal growth.
Position Overview
The Cash Application Specialist is responsible for accurately and efficiently applying incoming customer payments to outstanding invoices, ensuring proper allocation of funds and maintaining accurate accounts receivable records. This role requires strong analytical skills, attention to detail, advanced Excel proficiency, and the ability to interpret remittance advice and resolve payment discrepancies. The ideal candidate must be comfortable working with invoices with and without payment references, handling payments covering multiple invoices, and communicating effectively in English.
Key Responsibilities
- Process and apply incoming customer payments, including electronic transfers, ACH, wire transfers, checks, and other payment methods.
- Review and interpret remittance advice to identify the correct invoices and allocate payments accurately.
- Apply payments to invoices with and without reference numbers, using available remittance details and customer account information.
- Process bulk and consolidated payments covering multiple invoices, ensuring accurate allocation of funds.
- Reconcile incoming payments against open invoices and customer account balances.
- Investigate and resolve unapplied cash, unidentified payments, short payments, overpayments, duplicate payments, and other discrepancies.
- Research payment details using bank statements, remittance documents, customer records, and accounts receivable reports.
- Maintain accurate records of payment applications and ensure supporting documentation is properly organized.
- Use Microsoft Excel to analyze payment data, reconcile accounts, identify discrepancies, and manage large datasets.
- Communicate with internal teams and customers in English to obtain missing remittance information and resolve payment-related inquiries.
- Meet daily processing deadlines while maintaining high levels of accuracy and productivity.
- Follow established cash application procedures, internal controls, and company policies.
Qualifications and Requirements
- 2-3 years of experience in cash application, accounts receivable (AR), payment processing, billing, or a related accounting function.
- Strong understanding of invoice processing, payment allocation, remittance advice, and accounts receivable reconciliation.
- Experience applying payments with and without invoice references.
- Ability to allocate a single payment across multiple invoices and reconcile partial or consolidated payments.
- Advanced Microsoft Excel skills, including PivotTables, XLOOKUP or VLOOKUP, SUMIF/SUMIFS, filters, conditional formatting, and data reconciliation.
- Advanced English proficiency (B2+ or higher), with strong written and verbal communication skills.
- Strong analytical, organizational, and problem-solving skills.
- High attention to detail and the ability to manage large volumes of transactions.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Familiarity with bank reconciliations, unapplied cash management, and accounts receivable aging.
- Payment application and allocation
- Invoice matching and reconciliation
- Unidentified and unapplied cash resolution
- Advanced Excel and data analysis
- Written and verbal English communication
- Accuracy, efficiency, and attention to detail