Cash Application Specialist

NWN; Boston (MA); Remote; USD 55,000 - 75,000; Full time

Job summary

NWN is seeking a Cash Application Specialist to join our Boston-based team. The role focuses on accurate and timely posting of customer payments, remittance reconciliation, and analysis across multiple entities, supporting Accounts Receivable and cross-functional Finance processes.

The ideal candidate has 1–3 years in cash applications, strong Excel skills, and experience with NetSuite/Salesforce. Remote work within the United States is supported; travel may be required for meetings.

Qualifications

• Requires 1-3 years of cash applications experience.
• Experience posting payments and reconciling accounts.
• Proficient in Microsoft Excel; familiarity with ERP/billing systems.
• Experience with NetSuite and Salesforce is a plus.

Responsibilities

• Accurately apply customer payments and denials via posting methods.
• Reconcile transactions across multiple subsidiaries and entities.
• Review credits and remittances in the billing system.
• Post and reconcile remittance files from various sources.

Skills

Cash applications

Accounts receivable

Excel

Remittance data interpretation

Attention to detail

Communication

Team collaboration

Multi-tasking

Education

High School Diploma or GED

Tools

NetSuite

Salesforce

ERP systems

Job description

Cash Application Specialist

US-MA-Boston

Job ID: 2026-7432

Type: Regular Full-Time

# of Openings: 1

Category: FINANCE

Remote - United States

Responsibilities

The Cash Application Specialist is responsible for the accurate and timely application, reconciliation, and analysis of customer payments across multiple business entities. This role supports the Accounts Receivable function by ensuring payments, remittances, adjustments, and denials are processed correctly while maintaining strong internal controls and collaborating closely with Billing and Collections teams.

• Accurately and timely apply customer payments and denials through manual and electronic posting methods.
• Process and reconcile transactions across multiple subsidiaries and business entities.
• Review, validate, and correct credits applied within the billing system.
• Download, post, and reconcile remittance files from various payment sources.
• Process and reconcile credit card and debit card transactions.
• Post complex account adjustments and prepare journal entries in accordance with remittance documentation.
• Perform daily reconciliation of all posted cash activity and account balances.
• Research, resolve, and follow up on payment discrepancies, short pays, and overpayments.
• Analyze payment trends and transaction data to identify and resolve posting issues.
• Maintain established productivity, accuracy, and service-level standards.
• Partner closely with Billing, Collections, and other Finance teams to resolve account issues.
• Support continuous improvement initiatives and ensure compliance with internal controls and financial policies.
• Assist with month-end closing activities related to cash application and accounts receivable.
• Support system testing, process documentation, and workflow improvements.
• Provide cross-functional support for Accounts Receivable and Accounts Payable activities as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• High School Diploma or GED required.
• Equivalent combination of education, training, and relevant work experience will be considered.
• 1-3 years Cash Applications experience Required
• Experience posting payments, reconciling accounts, and resolving payment issues.
• Experience using accounting, billing, or ERP systems; NetSuite experience preferred.
• Strong Microsoft Excel skills and experience working with financial data.
• Experience working in a fast-paced environment and collaborating with Billing, Collections, and other teams; Salesforce and additional AR/AP experience preferred.
• Knowledge of cash application, accounts receivable, and payment reconciliation processes. (17 proficiency)
• Strong analytical and problem-solving skills with the ability to investigate payment variances. (17 proficiency)
• Proficiency in Microsoft Excel, Word, and Outlook. (17 proficiency)
• Ability to interpret remittance data and apply payments accurately. (17 proficiency)
• Strong attention to detail and commitment to accuracy. (17 proficiency)
• Effective verbal and written communication skills. (17 proficiency)
• Strong interpersonal skills with the ability to collaborate across departments. (17 proficiency)
• Ability to manage multiple priorities in a fast-paced environment. (17 proficiency)
• High level of integrity, confidentiality, and professional conduct. (17 proficiency)
• Ability to work independently while contributing effectively within a team environment. (17 proficiency)

Remote: Job duties are performed from the employee's home home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.

Requires Travel - Yes

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans

PI287652552