Caseworker

Pride Health; New York (NY); Hybrid; USD 48,216 - 55,104; Part time

Job summary

A healthcare organization based in New York is seeking a compassionate and organized Case Worker. This hybrid position involves conducting home visits and providing support to social service recipients. Responsibilities include assessment, documentation, and care coordination. Candidates should hold at least an Associate's Degree and preferably have experience in social services. The job offers $35 to $40 per hour for a contract lasting 3 months with potential for extension.

Qualifications

• Previous experience in social services, case management, or a healthcare-related field strongly preferred.
• Familiarity with HIPAA guidelines and care management systems.

Responsibilities

• Conduct home visits to assigned members and ensure HIPAA compliance.
• Schedule and optimize own home visits.
• Utilize home visit assessment tools to evaluate member needs.
• Conduct telehealth visits when in-person visits are declined.
• Escalate clinical or social concerns to the member’s designated Care Manager.
• Accurately document all interactions in the Disease Care Management System (DCMS).
• Provide educational materials to members as appropriate.
• Assist with basic care coordination.

Skills

Strong interpersonal skills

Attention to detail

Ability to work independently

Education

Associate's Degree

Bachelor's Degree

Job description

Location: New York, NY 10004 (Hybrid – Thursdays required onsite)

Pay Rate: $35 – $40 per hour

Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Hours Per Week: 35 (7 hours/day)

Job Summary:

We are seeking a compassionate and organized Case Worker to support social service recipients through comprehensive needs assessments, home visits, and service coordination. This hybrid position requires strong interpersonal skills, attention to detail, and the ability to work independently in the field and remotely.

Key Responsibilities:

• Conduct home visits to assigned members and ensure HIPAA compliance
• Schedule and optimize own home visits
• Utilize home visit assessment tools to evaluate member needs
• Conduct telehealth visits when in-person visits are declined
• Escalate clinical or social concerns to the member’s designated Care Manager
• Accurately document all interactions in the Disease Care Management System (DCMS)
• Provide educational materials to members as appropriate
• Assist with basic care coordination (e.g., appointment scheduling, transportation, medication refills, DME support)
• Perform other supportive activities as assigned

Required Education & Experience:

• Associate’s Degree (Required)
• Bachelor’s Degree (Preferred)
• Previous experience in social services, case management, or a healthcare-related field strongly preferred
• Familiarity with HIPAA guidelines and care management systems

Additional Information:

• Work Setting: Hybrid (remote and field-based); in-person required on Thursdays
• Pay: $35–$40/hour
• Contract Duration: 3 Months (with possible extension based on performance)