Caseworker

salvarmycareers; Missouri; On-site; USD 17,000 - 24,000; Part time

Job summary

The Salvation Army Service Extension Unit in Chillicothe, Missouri, is seeking a part-time Caseworker to support ESS assistance. Primary duties include intake, assessment, and linking clients to food, utility, rent, and other emergency resources.

The role emphasizes respectful client interaction, data integrity, and coordination with community partners. The position requires a valid driver’s license, reliable transportation, and the ability to work with diverse populations.

Qualifications

• Associate degree in human services field with one year related work experience and supervisory experience.
• Outgoing personality with good communication skills and ability to work with diverse cultures.
• Strong leadership style and good organizational skills.
• Knowledge of The Salvation Army and Government, State and community resources is helpful.
• Must have reliable transportation, a valid Driver’s License, and pass TSA MVR check.
• Good communication skills as well as the ability to work with diverse and challenging personalities.

Responsibilities

• Provide on-site and outreach assistance to clients seeking emergency assistance.
• Provide intake and assessment to determine client eligibility and connect with resources.
• Distribute food vouchers and checks to clients and refer to other agencies when needed.
• Maintain a current community resource guide and inform clients of available services.
• Network with community agencies to maximize service delivery and coordinate with Salvation Army and other providers.
• Record client information in paper and electronic systems, ensuring confidentiality and timely reporting.

Skills

Outgoing personality

Strong communication skills

Leadership

Organizational skills

Cultural sensitivity

Computer literacy

Education

Associate degree in human services

Tools

Computers

Job description

The Salvation Army's Service Extension Unit in Chillicothe, Missouri, is looking for someone to fill the role as their newest Caseworker. This is a part-time, 19 hours per week, position with a starting pay of $15.00 per hour.

Our office is located at 621 Mohawk in Chillicothe, Missouri.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective

This position is expected to advance and support the Mission of The Salvation Army. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking emergency social services (ESS) assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs, and referral resources to benefit clients. Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies, and standards.

Essential Functions

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by hi/her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

1. Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
2. Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
3. Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
4. Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
5. Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army, and other agencies.
6. Record electronic and written client information in paper and computer records and maintain client confidentiality.
7. Record statistical data and provide statistical reports in a timely manner.
8. Caseworker will expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and utilizes tracking methods prescribed by Divisional Social Services. All reports must be submitted in a timely manner.
9. Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
10. Direct, schedule, and supervise the volunteer(s) staffing the food pantry.
11. Communicate social service activities to the community
12. Facilitate client application process for seasonal and special assistance as well as community programs.
13. Participate in seasonal events and resource collection as directed by supervisor.
14. Provide emergency social services during disaster situations for extended durations and in extreme conditions.
15. Represent The Salvation Army through the implementation of its mission in all service aspects.
16. Maintain confidentiality and comply with Safe From Harm guidelines.
17. Maintain positive work atmosphere by acting and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes, but is not limited to, such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of other’s property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Minimum Qualifications

Associate degree in human services field with one (1) year related work experience with some supervisory experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army’s mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver’s License, and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Physical and Working Conditions

Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds. Occasionally move 50 or more pounds using dolly/cart/truck. Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

Who are we?

https://www.salvationarmyusa.org/

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.