Caseworker

The Salvation Army North & Central Illinois Division; Chillicothe (MO); On-site; USD 17,000 - 24,000; Part time

Job summary

The Salvation Army North & Central Illinois Division in Chillicothe, Missouri, is seeking a part-time Caseworker (19 hours per week) to provide intake, assessment, and emergency social services assistance to individuals in need.

Starting pay is $15.00 per hour. Responsibilities include coordinating food assistance, utility and rent support, referrals to community resources, and maintaining case records in line with agency and safety guidelines.

Qualifications

• Associate degree in human services or related field.
• One year related work experience with some supervisory experience.
• Outgoing personality with good communication skills.
• Ability to work with diverse cultures.
• Reliable transportation and a valid Driver’s License.
• Working knowledge of computers.

Responsibilities

• Provide intake and assessment to determine client eligibility and match with resources.
• Distribute food, vouchers, and checks and refer to other agencies when needed.
• Maintain current community resource guides for information and referrals.
• Record client information and maintain confidentiality; prepare reports.
• Supervise volunteers staffing the food pantry.
• Coordinate seasonal and emergency assistance and collaborate with supervisor.

Skills

Outgoing personality

Communication skills

Leadership

Organizational skills

Computers

Driver's License

Education

Associate degree in human services

Tools

Computers

Job description

The Salvation Army's Service Extension Unit in Chillicothe, Missouri, is looking for someone to fill the role as their newest Caseworker. This is a part-time, 19 hours per week, position with a starting pay of $15.00 per hour.

Our office is located at 621 Mohawk in Chillicothe, Missouri.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective

This position is expected to advance and support the Mission of The Salvation Army. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking emergency social services (ESS) assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs, and referral resources to benefit clients. Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies, and standards.

Essential Functions

• Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
• Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
• Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
• Identify resources available in-service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
• Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army, and other agencies.
• Record electronic and written client information in paper and computer records and maintain client confidentiality.
• Record statistical data and provide statistical reports in a timely manner.
• Caseworker will expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and utilizes tracking methods prescribed by Divisional Social Services. All reports must be submitted in a timely manner.
• Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
• Direct, schedule, and supervise the volunteer(s) staffing the food pantry.
• Communicate social service activities to the community
• Facilitate client application process for seasonal and special assistance as well as community programs.
• Participate in seasonal events and resource collection as directed by supervisor.
• Provide emergency social services during disaster situations for extended durations and in extreme conditions.
• Represent The Salvation Army through the implementation of its mission in all service aspects.
• Maintain confidentiality and comply with Safe From Harm guidelines.
• Maintain positive work atmosphere by acting and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes, but is not limited to, such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of other’s property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Minimum Qualifications

Associate degree in human services field with one (1) year related work experience with some supervisory experience. Combination of education and experience will be considered. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army’s mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver’s License, and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Physical and Working Conditions

Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds. Occasionally move 50 or more pounds using dolly/cart/truck. Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.