Caseworker

The Salvation Army North & Central Illinois Division; Arnold (MO); On-site; USD 22,000 - 25,000; Part time

Job summary

The Salvation Army Midland Division Corps in Arnold, Missouri is seeking a part-time Caseworker to provide intake, assessment, and ESS assistance to clients in need. The role supports food, utility, rent, and other basic needs, working with local agencies and maintaining records.

Position is 20–24 hours per week with pay ranging $16.00–$17.00 per hour. Applicants should have an associates degree in human services and relevant experience, plus strong communication and organizational skills.

Qualifications

• Associates degree in human services and two years related work experience with some supervisory experience.
• Outgoing personality with good communication and ability to work with diverse cultures.
• Knowledge of Salvation Army and government resources is helpful.

Responsibilities

• Provide on-site and outreach emergency assistance to clients.
• Perform intake and assessment to determine eligibility and match resources.
• Distribute food, vouchers, and checks; refer to other agencies if needed.
• Identify local resources and maintain a community resource guide.
• Liaise between clients, The Salvation Army and other agencies.
• Record client information and maintain confidentiality.
• Record statistics and prepare timely reports.
• Manage ESS funding and in-kind gifts per guidelines.
• Maintain the food pantry and stock resources.
• Direct and supervise pantry volunteers.

Skills

Experience in social services

Outgoing personality

Communication skills

Leadership

Organizational skills

Cultural competency

Education

Associates degree in human services

Job description

The Salvation Army Midland Division Corps located in Arnold, Missouri, is looking for a Caseworker. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking ESS assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs and referral resources benefit the Service Center.

3740 Telegraph Road, Arnold, Missouri

This is a part-time, 20-24 hour position, with starting pay of $16.00 to $17.00 per hour!

Essential Functions

• Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
• Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
• Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
• Identify resources available in the service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
• Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
• Record electronic and written client information in paper and computer records in a manner prescribed by the Divisional Service Extension Office and St. Louis Regional Social Services office and maintain client confidentiality.
• Record statistical data and provide statistical reports in a timely manner.
• Caseworker will expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and governing guidelines and utilizes tracking methods prescribed by the Divisional Service Extension Office and St. Louis Regional Social Services office. All reports must be submitted in a timely manner.
• Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
• Direct, schedule, and supervise the volunteer(s) staffing the food pantry.

Education And Experience

• Associates degree in human services field with two (2) years related work experience with some supervisory experience.
• Combination of education and experience will be considered.
• Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
• Strong leadership style and good organizational skills required.
• Commitment to carry out The Salvation Army’s mission is essential.
• Knowledge of The Salvation Army and Government, State and community resources is helpful.
• Must have working knowledge of computers.
• Must have reliable transportation, a valid Driver’s License and pass TSA MVR check.
• Good communication skills as well as the ability to work with diverse and challenging personalities are essential.

Physical and Working Conditions

• Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds.
• Occasionally move 50 or more pounds using dolly/cart/truck.
• Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

The Salvation Army, as a religious organization, is exempt from participation in federal and state unemployment insurance programs.

The Salvation Army is an equal opportunity employer.

Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.