Case Processing Specialist

Akima; Brownsville (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Akima in Brownsville, TX seeks a Case Processing Specialist to handle immigration case files, docket management and data entry. The role requires an accredited degree or equivalent experience, US citizenship, and DHS/ICE clearance, with strong organizational and data integrity skills.

Responsibilities include processing cases, updating A-files, coordinating with EOIR/USCIS, and preparing reports. Hybrid work setup in the Brownsville area is expected.

Qualifications

• Must have a high school diploma or GED or equivalent experience.
• Accent on ability to work with immigration case files and related records.
• Requires US citizenship and security clearance eligibility.

Responsibilities

• Process cases and manage immigration records and document prep.
• Enter data into ICE systems with accuracy and integrity.
• Maintain and organize A-files, court records and case materials.
• Coordinate docketing with EOIR and USCIS; assist interviews.
• Prepare status reports and monitor case updates.

Skills

Fluent English

US citizenship

High school diploma

DHS/ICE clearance

Data entry accuracy

Interview experience

Education

High school diploma or GED

Tools

ICE databases

Job description

AIP is looking for a Case Processing Specialist to work in Brownsville, TX. The Case Processing Specialist shall hold an accredited associate or bachelor’s degree in an appropriate discipline or have a minimum of one year of directly related industry experience. The Case Processing Specialist will have knowledge of program objectives, policies, procedures, and requirements related to immigration case processing. The Case Processing Specialist must have prior experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes. To join our team of outstanding professionals, apply today.

Responsibilities

Case Processing, Docket Management, Date Entry and Records Management Duties

• Process cases and perform all peripheral activities, immigration records management, and document preparation.
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Generate case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.

Removal And Post Removal Management Duties

• Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
• Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
• Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
• Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file.
• Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.

Other Duties

• Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
• Communicate with all aliens in the alien’s primary language.
• Provide other logistical and administrative support for ICE personnel as assigned.
• Provide surge support after hours, including expanded breadth and depth of tasks, as required.

Qualifications

• Must be able to meet all health requirements.
• Must be a citizen of the United States.
• Possess a high school diploma or equivalent (GED).
• Pass a criminal background and consumer credit check (no criminal record or poor credit history).
• Obtain and maintain a DHS/ICE government clearance.
• Pass all pre-employment and random drug tests.
• Pass a medical examination and meet health requirements as a continued condition of employment.
• At least 18 years of age.
• Possess a valid state driver's license.
• Ability to greet and deal tactfully and professionally with the general public.
• Read, write, speak fluent English.
• Proficient at observation, memory of events, and ability to recall events to document in written report.
• Capable of following, interpreting, and understanding written and verbal orders, policies and regulations, printed rules and regulations, detailed written orders, training instructions and materials, and can compose written and oral reports.
• Ability to exercise good judgment: courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
• Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations.
• Maintain a professional personal appearance, calm demeanor, and discretion with confidential information.
• Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE Performance Based National Detention Standards.
• Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross-cultural perspective.
• Maintain current/physical residency in the continental United States.

Physical Requirements

• This position requires the candidate to pass a pre-employment physical, maintain physical fitness standards and be willing and capable of the following physical requirements:
  • Ability to walk through all areas of the facility for tours of duty in varied (sometimes extreme) weather conditions.
  • Ability to stand, sit, walk, and bend for extended periods of time.
  • Ability to respond quickly during emergency situations, including jogging and fast walking to incidents.
• Ability to work without restrictions and limitations:
  • Must be able to lift heavy objects up to 50lbs frequently and up to 70 pounds occasionally.
  • Must be able to push a wheelchair bound individual weighing up to 300 pounds and helping individual in and out of chair.
  • Must be able to bend, stoop, crawl, kneel, reach, and climb stairs, ladders and slopes periodically.
  • Strictly maintain physical fitness standards for law enforcement related position throughout your employment under this contract.
  • Must be capable of performing CPR and rendering assistance when needed.

Job ID

2026-24358

Work Type

Hybrid