Case Processing Specialist

Akima, LLC; Brownsville (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Akima, LLC is seeking a Case Processing Specialist to work in Brownsville, TX. The role requires an accredited associate or bachelor’s degree or equivalent experience and involves immigration case processing, reviewing law enforcement documentation, and coordination with ICE, EOIR, and USCIS.

Responsibilities include processing cases, preparing and managing files, updating A-files and ICE systems, data entry, and generating status reports.

Qualifications

• Must hold an accredited associate or bachelor’s degree in an appropriate discipline or have a minimum of one year of directly related industry experience.
• Experience reviewing law enforcement documentation (detention files, custodial records, immigration case files) or conducting interviews for immigration/detention purposes.

Responsibilities

• Process cases and perform immigration records management and document preparation.
• Prepare, review, and manage case files with accuracy and completeness.
• Ensure A-files and ICE systems reflect accurate, updated case status.
• Enter data into ICE systems in compliance with agency protocols.
• Maintain and update electronic and paper-based case files.
• Retrieve and organize court records and supporting materials from multiple sources.
• Generate case status reports and monitoring dashboards.
• Coordinate docket with EOIR and USCIS; facilitate interviews and updates.
• Review paperwork for completeness and accuracy.
• Track release conditions and report violations as needed.
• Assist with criminal history checks and supporting documentation for court."
• Schedule interviews between detainees and ICE officers, consulates, and legal representatives.

Skills

Attention to detail

Knowledge of case processing

Data entry

Docket management

Documentation review

English fluency

Education

Associate degree

Bachelor's degree

Tools

ICE systems

A-files

Job description

AIP is looking for a Case Processing Specialist to work in Brownsville, TX. The Case Processing Specialist shall hold an accredited associate or bachelor’s degree in an appropriate discipline or have a minimum of one year of directly related industry experience. The Case Processing Specialist will have knowledge of program objectives, policies, procedures, and requirements related to immigration case processing. The Case Processing Specialist must have prior experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes. To join our team of outstanding professionals, apply today!

Responsibilities

Case Processing, Docket Management, Date Entry and Records Management Duties:

• Process cases and perform all peripheral activities, immigration records management, and document preparation.
• Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Accurately enter data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
• Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Generate case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.

Removal and Post Removal Management Duties:

• Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
• Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
• Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
• Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file
• Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.

Other duties:

• Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
• Communicate with all aliens in the alien’s primary language.
• Provide other logistical and administrative support for ICE personnel as assigned.
• Provide surge support after hours, including expanded breadth and depth of tasks, as required.

Qualifications

• Must be able to meet all health requirements.
• Must be a citizen of the United States.
• Possess a high school diploma or equivalent (GED).

• Pass a criminal background and consumer credit check (no criminal record or poor credit history).
• Obtain and maintain a DHS/ICE government clearance.
• Pass all pre-employment and random drug tests.
• Pass a medical examination and meet health requirements as a continued condition of employment.
• At least 18 years of age.
• Possess a valid state driver's license.
• Ability to greet and deal tactfully and professionally with the general public.
• Read, write, speak fluent English.
• Proficient at observation, memory of events, and ability to recall events to document in written report.
• Capable of following, interpreting, and understanding written and verbal orders, policies and regulations, printed rules and regulations, detailed written orders, training instructions and materials, and can compose written and oral reports.
• Ability to exercise good judgment: courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
• Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations.
• Maintain a professional personal appearance, calm demeanor, and discretion with confidential information.
• Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE Performance Based National Detention Standards.
• Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross-cultural perspective.
• Maintain current/physical residency in the continental United States.

Physical Requirements

• This position requires the candidate to pass a pre-employment physical, maintain physical fitness standards and be willing and capable of the following physical requirements:
  • Ability to walk through all areas of the facility for tours of duty in varied (sometimes extreme) weather conditions.
  • Ability to stand, sit, walk, and bend for extended periods of time.
  • Ability to respond quickly during emergency situations, including jogging and fast walking to incidents.
• Ability to work without restrictions and limitations:
  • Must be able to lift heavy objects up to 50 lbs frequently and up to 70 pounds occasionally.
  • Must be able to push a wheelchair bound individual weighing up to 300 pounds and help individual in and out of chair.
  • Must be able to bend, stoop, crawl, kneel, reach, and climb stairs, ladders and slopes periodically.
  • Strictly maintain physical fitness standards for law enforcement related position throughout your employment under this contract.
  • Must be capable of performing CPR and rendering assistance when needed.