SUPERVISOR, CASE PROCESSING SPECIALIST

The GEO Group Australia Pty Ltd.; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Matching

Tuition Reimbursement

Employee Discount

Job summary

The GEO Group Australia Pty Ltd. is seeking a Case Processing Specialist Supervisor in Denver, Colorado. This role involves guiding the immigration case processing team, ensuring the accuracy of documentation, and managing case files effectively.

Candidates should possess an Associate's degree or equivalent experience in immigration or law enforcement settings, with a strong focus on detail and communication skills. The position offers various employee benefits including health insurance and paid time off.

Qualifications

• Associate’s degree or 1 year related industry experience required.
• Experience with law enforcement documentation or immigration files.
• Requires strong analytical and communication skills.

Responsibilities

• Lead and guide the processing of immigration cases.
• Manage the preparation and review of case files.
• Ensure accuracy in case status records and compliance.

Skills

Attention to detail

Communication skills

Decision-making ability

Knowledge of immigration policies

Familiarity with Microsoft Office

Education

Associate's degree

Bachelor's degree preferred

Job description

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

Equal Opportunity Employer

Responsibilities

Summary: The Case Processing Specialist Supervisor provides guidance in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general direction of ICE field office personnel.

Primary Duties and Responsibilities:

• Lead the Case Processing Specialist in processing cases and performing all peripheral activities, immigration records management, and document preparation.
• Assist the preparation, review and management of case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Ensure case processing staff maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Ensure the generation of case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• Direct the organization and preparation of removal documents and coordinates with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• Associate’s degree from an accredited institution or one (1) year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor’s degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Must be able to disseminate verbal instructions or training clearly and in a manner that is understood by the intended audience.
• Must be able to write memorandums and reports in a clear, concise, and accurate manner.
• Ability to interpret complex written and oral communication, documents, and instructions.
• Ability to make and implement decisions without assistance.
• Ability to give instructions and have them conducted.
• Proficient with general PC application software products (Microsoft Office suite).
• Must be at least twenty-one (21) years of age or older.
• Must be a United States Citizen.