Case Manager (Youth Development) - Queens

AHRC NYC; New York (NY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Free medical insurance

403(b) retirement plan

Dental insurance

Employee assistance program

Paid time off

Job summary

AHRC NYC is seeking a Case Manager for its Employment Business Services (EBS) Queens Train and Earn program in New York, NY. The role supports youth and young adults 16–24, coordinating services to help them gain employment and pursue education or training opportunities.

The position offers Monday–Friday, 9am–5pm (35 hours/week) with a compensation package of $38,000–$42,000 plus extensive health benefits, including free medical insurance. AHRC NYC is an equal opportunity employer.

Qualifications

• Bachelor's degree in social work or related field; or
• Associate’s degree with relevant city systems experience; or
• At least three years in case management/counseling with city systems.

Responsibilities

• Coordinate support services for individuals on caseload
• Assist participants with paperwork and administrative duties
• Develop service plans to support employment goals
• Assess participants and maintain progress notes
• Deliver training/work readiness curriculum when needed
• Maintain relationships with staff and partners for job seeker success
• Provide coverage during staff absences
• Perform other duties as assigned

Skills

Communication

Relationship building

Organization

Mentoring

Independent work

Education

Bachelor's degree in social work

Associate’s degree relevant field

3+ years case management experience

Job description

Job Description

AHRC NYC is looking to hire a Case Manager for their Employment Business Services (EBS) Queens Train and Earn program. The Train & Earn program is a career pathways program funded by the New York City Department of Youth and Community Development (DYCD) that provides comprehensive job training and employment services, along with support services needed by participants to find a permanent job, obtain their high school equivalency if applicable, and access postsecondary education and training. Train & Earn is for youth and young adults aged 16–24, who are not working and not in school, and meet certain eligibility requirements. The Case Manager oversees the overall coordination and direction of services for the people enrolled in the DYCD Train & Earn program.

Compensation Package

$38,000-$42,000 per year plus a very generous and comprehensive health benefit package, which includes FREE MEDICAL INSURANCE! See Benefit information below.

Schedule

Monday-Friday 9am-5pm (35 hours per week)

Essential Responsibilities

The Case Manager will be responsible for the following duties within the DYCD Train & Earn program:

• Coordinate support services for individuals on a caseload relating to employment success
• Support participants in completing paperwork and administrative responsibilities for the program
• Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals
• Participate in planning for services by addressing social factors pertinent to development of employment plan, including financial planning and access to community resources
• Conduct initial and on-going assessments, service plans, and progress notes with program participants
• Conduct supportive services, either in-person or remotely, as needed and appropriate.
• Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
• Conduct personal and group meetings with the people supported and their network of supports.
• Monitor progress of all participants on caseload, tracking program activities and outcomes
• Promote program engagement, track training attendance and regularly assess training results of the people supported.
• Conduct reviews of the expectations of the program and provide guidance to people supported, family and other service providers involved. Provide support with obtaining industry certification.
• Deliver Work Readiness, Occupational Training and other program related curriculum when needed.
• Create and maintain excellent relationships with EBS staff for purpose of preparing job seekers for success in employment.
• Provide coverage within the program in event of excessive staff absences.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or
• An Associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing; or
• At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.
• Ability to communicate effectively, both verbally and in written form.
• Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
• Ability to organize work of self and others, as well as work independently as needed.
• Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable.

Additional Information

Benefits

• Free Medical Insurance! (Single & Family)
• 403(b) retirement plan
• 403(b) company match
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Paid time off (sick, personal and vacation)
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.