Case Manager (Youth Development) - Queens

AHRC New York City; New York (NY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Free Medical Insurance

403(b) company match

Employee assistance program

Flexible spending account

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

AHRC New York City is seeking a Case Manager for the DYCD Train & Earn program in Queens. The role supports youth aged 16–24 with employment services, paperwork, planning, and coordination of services.

The position is full-time, Monday–Friday, 9am–5pm, 35 hours per week, with a comprehensive benefits package including free medical insurance and retirement plan features.

Qualifications

• Bachelor's degree in social work or related field; or Associate’s degree with relevant city systems experience.
• Experience communicating effectively, both verbally and in writing; ability to work with diverse stakeholders.
• Three years' experience in case management or counseling with city systems such as public assistance, child welfare, housing, education.

Responsibilities

• Coordinate support services for individuals on caseload related to employment success.
• Prepare service plans and progress notes; conduct assessments and monitor outcomes.
• Deliver Work Readiness and Occupational Training curriculum as needed.
• Create and maintain relationships with EBS staff and partner organizations; cover program needs as required.

Skills

Communication skills

Organizational skills

Mentoring/Teaching

Interpersonal skills

Education

Bachelor's degree in social work or related field

Associate’s degree

Job description

Case Manager (Youth Development) - Queens

• Full-time

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

AHRC NYC is looking to hire a Case Manager for their Employment Business Services (EBS) Queens Train and Earn program. The Train & Earn program is a career pathways program funded by the New York City Department of Youth and Community Development (DYCD) that provides comprehensive job training and employment services, along with support services needed by participants to find a permanent job, obtain their high school equivalency if applicable, and access postsecondary education and training. Train & Earn is for youth and young adults aged 16–24, who are not working and not in school, and meet certain eligibility requirements. The Case Manager oversees the overall coordination and direction of services for the people enrolled in the DYCD Train & Earn program.

Compensation Package

$38,000-$42,000 per year plus a very generous and comprehensive health benefit package, which includes FREE MEDICAL INSURANCE! See Benefit information below.

Schedule

Monday-Friday 9am-5pm (35 hours per week)

The Case Manager will be responsible for the following duties within the DYCD Train & Earn program:

• Coordinate support services for individuals on a caseload relating to employment success
• Support participants in completing paperwork and administrative responsibilities for the program
• Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals
• Participate in planning for services by addressing social factors pertinent to development of employment plan, including financial planning and access to community resources
• Conduct initial and on-going assessments, service plans, and progress notes with program participants
• Conduct supportive services, either in-person or remotely, as needed and appropriate.
• Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
• Conduct personal and group meetings with the people supported and their network of supports.
• Monitor progress of all participants on caseload, tracking program activities and outcomes
• Promote program engagement, track training attendance and regularly assess training results of the people supported.
• Conduct reviews of the expectations of the program and provide guidance to people supported, family and other service providers involved.Provide support with obtaining industry certification.
• Deliver Work Readiness, Occupational Training and other program related curriculum when needed.
• Create and maintain excellent relationships with EBS staff for purpose of preparing job seekers for success in employment.
• Provide coverage within the program in event of excessive staff absences.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or
• An Associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing; or
• At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.
• Ability to communicate effectively, both verbally and in written form.
• Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
• Ability to organize work of self and others, as well as work independently as needed.
• Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable.

Benefits

• Free Medical Insurance! (Single & Family)
• 403(b) company match
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off (sick, personal and vacation)
• Parental leave
• Referral program
• Vision insurance

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by law.