Case Manager I - Full-Time; 2309-204-N

Catholic Charities Brooklyn and Queens, Inc.; New York, Northern (NY, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous time off

Medical

Vision

Retirement match

Transit

FSAs

Life insurance

Public Loan Forgiveness

Training series

Job summary

Catholic Charities Brooklyn and Queens, Inc. seeks a CRED Case Manager I to provide professional intervention and comprehensive support to clients in need of assistance, including intake, assessment, referrals, and ongoing guidance.

This role works with the mental health counselor, job developer, and outreach specialist to meet client goals. Responsibilities include conducting assessments, developing individualized case plans, coordinating with community resources, tracking progress, and

Qualifications

• Bachelor’s or AA in social work or related field with relevant experience.
• Experience in case management or counseling with vulnerable populations.
• In-person work five days a week; flexible hours as needed.

Responsibilities

• Provide case management, intake, eligibility screening, and referrals.
• Assess participant strengths, needs, and goals with supervisor collaboration.
• Develop individualized case plans with goals and strategies.
• Offer ongoing support, address barriers, and connect to resources.
• Monitor progress, adjust plans, and conduct field visits to sites.

Skills

Case management

Counseling

Field visits

Communication

Education

Bachelor’s degree in social work

AA degree in social work

Job description

Posted Wednesday, March 18, 2026 at 4:00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

STATEMENT OF THE JOB

Under the direction of the Program Manager, the CRED Case Manager I renders professional intervention to clients in need of assistance through comprehensive support services (engagements, assessment, intake, application assistance, connection to services and resources to meet their goals, retention and follow-up).

• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide referrals for those not eligible.
• Conduct initial assessment to identify participant’s strength, need and goals in collaboration with the mental health counselor, job developer and outreach/retention specialist.
• Develop individualized case plans with participants, outlining goals, objectives and strategies for success.
• Provide ongoing support and guidance to participants, addressing barriers and challenges
• Facilitate connections to community resources, services, and support networks. Refer participants to relevant resources, services, and opportunities.
• Monitor participant progress, adjusting case plans as needed. Conduct field visits to training sites, participants internships and/or employment.
• Offer weekly one‑on‑one coaching and counseling to participants, focusing on goal setting, problem‑solving, and decision‑making skills in the field and office.

QUALIFICATIONS

• Bachelor’s degree in social work, Human Services, Counseling, or a related field or AA degree in social work, Human Services, Counseling, or a related field with two years’ related field experience in City systems such as justice, public assistance, child welfare, housing or other relevant social service setting providing direct services.
• Proven experience in case management, counseling, or a related field, working with the target population or vulnerable populations.
• Must be available to work in person 5 days a week.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Ability to utilize public transportation, climb stairs, walk.
• Frequent sitting, standing, & walking.

BENEFITS

We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at: