Case Manager - Workforce Development & Support

TLN Worldwide Enterprises Inc; Kankakee (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

AOE International is a non-profit organization dedicated to workforce development and education, partnering with community organizations to improve access to resources and opportunities.

The Case Manager will carry a caseload from enrollment through at least one year post-placement, creating individual employment plans and coordinating barrier-reduction services to remove obstacles to training and employment.

Qualifications

• Two or more years of case management or career coaching experience with adults who face barriers to employment.
• Experience with people returning from incarceration, low-income households or English language learners.
• Knowledge of community resources in the service area.
• Accurate record keeping and sound judgment with confidential information.
• Department authorization for participant service work and CEJA Reporting System training before working with participants.

Responsibilities

• Carry a caseload of participants from enrollment through at least one year of follow-up after completion.
• Build each participant's Individual Employment Plan, track progress through training and into work, and administer Barrier Reduction services.
• Complete a needs assessment with each participant at enrollment and update it throughout the program.
• Develop the Individual Employment Plan with the participant within 10 business days of enrollment and amend it at each transition.
• Meet each participant weekly during training, track attendance and progress with instructors, and respond the same day to problems that interrupt training.
• Recommend Barrier Reduction services under the Hub's policy, such as transportation, child care, work clothing and emergency assistance, and keep the required documentation.
• Connect participants with community resources and coordinate referrals and handoffs with partner providers.
• Work with transition services staff on job readiness and placement, and provide retention support after placement.
• Carry out monthly follow-up contact for at least one year after completion.
• Record services, contacts and outcomes in the CEJA Reporting System within five business days.

Education

Bachelor's degree in social work, human services, counseling or a related field

Job description

AOE International is a non-profit organization dedicated to workforce development and education, partnering with community organizations to improve access to resources and opportunities.

The Case Manager will carry a caseload from enrollment through at least one year post-placement, creating individual employment plans and coordinating barrier-reduction services to remove obstacles to training and employment.