Case Manager: Empowering Employment Pathways

The Leading Niche; Champaign (IL); Hybrid; USD 42,000 - 66,000; Full time

Job summary

AOE International is seeking a Case Manager to carry a caseload from enrollment through at least one year after completion. You will build Individual Employment Plans, track progress through training, and administer barrier reduction services to prevent obstacles from derailing training.

The role emphasizes assessment, planning, and coordination with partners, transition services, and ongoing follow-up. Strong record-keeping, knowledge of community resources, and experience with populations

Qualifications

• Minimum two years of case management or career coaching experience with adults facing employment barriers.
• Lived experience with returning from incarceration, low-income households, or English language learners is a plus.
• Strong knowledge of local community resources and service organizations.
• Proven ability to maintain accurate, confidential records and exercise sound judgment.

Responsibilities

• Complete needs assessment at enrollment and update it throughout the program.
• Develop the Individual Employment Plan with the participant within 10 business days of enrollment and amend it at each transition.
• Meet participants weekly during training and monitor attendance and progress with instructors.
• Recommend Barrier Reduction services and document them according to policy.
• Connect participants with community resources and coordinate referrals with partner providers.
• Coordinate transition services on job readiness and placement and provide retention support after placement.
• Carry out monthly follow-up contact for at least one year after completion.
• Record services, contacts and outcomes in the CEJA Reporting System within five business days.

Skills

Case management experience

Career coaching

Interpersonal skills

Confidential record keeping

Community resource knowledge

English proficiency

Education

Bachelor's degree in social work, human services, counseling or related field

Tools

CEJA Reporting System

Job description

AOE International is seeking a Case Manager to carry a caseload from enrollment through at least one year after completion. You will build Individual Employment Plans, track progress through training, and administer barrier reduction services to prevent obstacles from derailing training.

The role emphasizes assessment, planning, and coordination with partners, transition services, and ongoing follow-up. Strong record-keeping, knowledge of community resources, and experience with populations