Case Manager: Whole-Person Care & Crisis Support

Mental Health Systems, Inc.; Fresno (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

TURN is seeking a qualified behavioral health case manager to support clients through access to medical, educational, social, and housing services. You will advocate for clients, initiate referrals, coordinate with health providers and support whole-person care.

You will conduct crisis intervention, document activities, and participate in program meetings while maintaining client confidentiality and cultural competency.

Qualifications

• Master's degree or bachelor's degree with four years of social services experience.
• SUD CM certification preferred and registration required.
• Housing: two years of experience and an AA degree in social service or related field or High School Diploma and 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Skills

Bilingual

Cultural competency

Education

Master's degree in social services or related field

Bachelor's degree with 4 years in social services

AA degree in social service or related field or HS diploma with 5 years experience

Tools

Microsoft Office

EHR software

Job description

TURN is seeking a qualified behavioral health case manager to support clients through access to medical, educational, social, and housing services. You will advocate for clients, initiate referrals, coordinate with health providers and support whole-person care.

You will conduct crisis intervention, document activities, and participate in program meetings while maintaining client confidentiality and cultural competency.