Case Manager

Mental Health Systems, Inc.; Fresno (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

TURN is seeking a qualified behavioral health case manager to support clients through access to medical, educational, social, and housing services. You will advocate for clients, initiate referrals, coordinate with health providers and support whole-person care.

You will conduct crisis intervention, document activities, and participate in program meetings while maintaining client confidentiality and cultural competency.

Qualifications

• Master's degree or bachelor's degree with four years of social services experience.
• SUD CM certification preferred and registration required.
• Housing: two years of experience and an AA degree in social service or related field or High School Diploma and 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Skills

Bilingual

Cultural competency

Education

Master's degree in social services or related field

Bachelor's degree with 4 years in social services

AA degree in social service or related field or HS diploma with 5 years experience

Tools

Microsoft Office

EHR software

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Recommend and assist access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to next level care, coordinate with physical health providers for whole-person care, and advocate in the best interest of clients.

Responsibilities

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Qualifications

• Master's degree; or bachelor's degree with four years of experience in social services.
• For SUD CM a certification from recognized board is preferred and registration required.
• For Housing two years of experience and an AA degree in social service or related field or High School Diploma and 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving - light errands
• Climbing
• Lifting/carrying heavy items
• Driving - in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).