Case Manager, Transitional Housing

Breaking Ground; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player dedicated to addressing homelessness seeks a compassionate Case Manager for its Transitional Housing program. This role involves providing essential case management services to individuals experiencing homelessness, including those with mental illness and substance use disorders. You will work closely with a caseload of clients, assisting them in navigating their path to permanent housing and connecting them with vital services. Join a mission-driven team that believes everyone deserves a home and make a real impact in the lives of those in need.

Qualifications

• Bachelor’s Degree or equivalent work experience is required.
• Two years of experience with homeless adults and substance abuse issues preferred.

Responsibilities

• Provide direct services to a caseload of approximately 15 clients.
• Conduct psychosocial evaluations and connect clients to services.
• Assist clients in obtaining permanent housing and benefits.

Skills

Case Management

Psychosocial Evaluations

Harm Reduction Techniques

Motivational Interviewing

Communication Skills

Documentation Skills

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Microsoft Word

Microsoft Excel

Job description

Continental Save Haven, Brooklyn, New York, United States of America

Job Description

Posted Friday, April 25, 2025 at 4:00 AM

ABOUT US: We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, as well as housing in upstate New York and Connecticut. Our supportive housing combines affordable housing with services designed to help people maintain their homes long-term, which is recognized as a proven and cost-effective solution to chronic homelessness.

Our programs and services go beyond providing housing. We help people experiencing street homelessness, especially those who have been on the streets the longest, to come indoors through our Street to Home outreach program and transitional housing resources. Our goal is to help individuals get and stay on the path to a permanent home.

Located in Greenpoint, Brooklyn, the Continental Safe Haven offers 145 beds for individuals not yet ready to transition into permanent housing, as well as those who have struggled in other housing programs. It provides an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet residents' needs and to support those ready to move into permanent housing.

Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing, will provide case management services to people experiencing homelessness, including those with mental illness and/or substance use disorders, to assist in transitioning to permanent housing. This position has a 35-hour work week.

ESSENTIAL DUTIES:

1. Provide direct services to a caseload of approximately 15 clients, including assessments, benefits assistance, and other support services to achieve housing and recovery goals.
2. Conduct psychosocial evaluations.
3. Connect clients to psychiatric services.
4. Connect clients to medical and substance use treatment facilities as applicable.
5. Assist clients in obtaining identification, public benefits, and other income sources.
6. Meet weekly with clients to assess needs, promote harm reduction, and develop service plans.
7. Prepare documentation for housing applications.
8. Assist and counsel clients in obtaining permanent housing.
9. Maintain accurate records in compliance with agency, city, and state standards.
10. Intervene in crisis situations.
11. Escort clients to appointments when needed.
12. Provide assistance with self-administration of medication upon training, following agency policies.
13. Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

1. Bachelor’s Degree or equivalent work experience.
2. Two years of experience working with homeless adults and substance abuse issues (preferred).
3. Experience with harm reduction and motivational interviewing techniques (strongly preferred).
4. Valid driver’s license from NY, NJ, CT, or PA with a good driving record (preferred).
5. Excellent computer skills, including proficiency in Microsoft Word and Excel, with ability to learn new programs.
6. Excellent writing and communication skills.