Case Manager

Voa Gny; New York (NY); On-site; USD 40,000 - 75,000; Full time

Job summary

An established industry player dedicated to combating homelessness is seeking a compassionate Case Manager. In this vital role, you will work closely with clients to assess their needs, create individualized service plans, and provide ongoing support to help them navigate their challenges. This position offers a fulfilling opportunity to make a meaningful impact in the lives of vulnerable populations. With a commitment to professional development and a comprehensive benefits package, this organization fosters an environment where you can grow personally and professionally while contributing to the greater good.

Benefits

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Qualifications

• Associates Degree or relevant experience in Human Services required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Manage client intake and assessment processes for service needs.
• Develop individual service plans with clients and document progress.
• Provide supportive counseling and assist clients in achieving goals.

Skills

Verbal Communication

Written Communication

Basic Computer Skills

Education

Associates Degree in Human Services

High School Diploma or GED with relevant experience

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Case Manager

The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. The Case Manager must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.

Location: New York, NY 10001

Minimum Qualifications:

• Associates Degree or 60 college credit courses in Human Services field or High School Diploma or GED with 2 years of relevant shelter experience.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Case Manager Principal Responsibilities:

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!