Case Manager Team Lead

Case Management Society of America (CMSA) ®; Baltimore (MD); On-site; Full time

Job summary

A leading healthcare organization seeks a Case Management Manager to oversee staffing, ensure compliance with regulatory standards, and support team members in their roles. The ideal candidate will have a Bachelor's degree in Nursing, at least two years of case management experience, and possess a current Maryland RN licensure.

Qualifications

• Current RN licensure in Maryland required.
• At least 2 years of case management experience.

Responsibilities

• Interprets hospital policies and updates quality management practices.
• Manages staffing for adequate service line coverage.
• Collaborates to resolve complex issues and supports new team members.

Skills

Case Management

Risk Management

Discharge Planning

Education

Bachelor's Degree in Nursing

Job description

Job Description

1. Interprets hospital and department policies and procedures, standards, requirements, and regulations of accrediting and regulatory agencies. Assists in updating quality management practices, policies, and procedures as needed to remain in compliance.
2. Works with the Director to ensure service line coverage through appropriate assignment of case managers to subservice and volume.
3. Manages staffing for the individual team to ensure adequate coverage of the service line, including planned and unplanned time off and cross coverage.
4. Coordinates with the Director and other team leaders to approve time off requests for multiple team members.
5. Collaborates with team members to resolve complex issues and supports new team members in the case management role.

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system focused on delivering compassionate, high-quality care and integrating discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, School of Nursing, and Baltimore, UMMS is an extensive network delivering 25% of Maryland’s hospital care across urban, suburban, and rural communities. It includes 11 hospitals, urgent care centers, and over 150 locations in 13 counties. For more information, visit www.umms.org.

Qualifications

• Current licensure as a Registered Nurse in Maryland. A Bachelor's Degree in Nursing or equivalent experience is preferred.
• At least two years of case management experience demonstrating proficiency with electronic programs, regulatory and payor requirements, risk management, and discharge planning.

Additional Information

All information will be kept confidential per EEO guidelines.

Compensation:

• Pay Range: $38-40.61
• Additional benefits information available in the 2024-2025 UMMS Benefits Guide.

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