Case Manager Supervisor: Lead Casework & Team Oversight

Community Solutions, Inc. (CSI); Hartford (CT); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time and floating holidays

Medical and Dental plans

Vision, FSA, STD, Life options

401(k) with company match

Tuition reimbursement

Ongoing training

Job summary

Community Solutions Inc. (CSI) seeks a Case Manager Supervisor to lead the team at the Watkinson House location in Hartford, CT. The role includes supervising case managers, managing intake, counseling, case records and discharge planning to promote safety and effective program operations.

Key duties include staff supervision, monitoring incidents, reviewing client paperwork, and coordinating trainings and aftercare services. Strong communication and collaboration with partners are essential.

Qualifications

• Bachelor's degree in a social science field required or equivalent experience.
• Excellent oral, written and interpersonal skills are desired.
• Ability to engage and develop collaborations with community agencies.
• Experience with Microsoft Office is preferred.

Responsibilities

• Supervise case manager staff and oversee client service delivery.
• Manage intake assessment, case records, discharge planning and aftercare.
• Monitor staff performance and provide feedback to the program director.
• Coordinate group sessions, staff training and safety procedures.
• Oversee shift operations and ensure policy compliance.
• Perform routine reviews of client files for organization and quality.

Skills

Interpersonal skills

Oral and written communication

Community agency collaboration

Education

Bachelor's degree in a social science field

Tools

Microsoft Office

Job description

Community Solutions Inc. (CSI) seeks a Case Manager Supervisor to lead the team at the Watkinson House location in Hartford, CT. The role includes supervising case managers, managing intake, counseling, case records and discharge planning to promote safety and effective program operations.

Key duties include staff supervision, monitoring incidents, reviewing client paperwork, and coordinating trainings and aftercare services. Strong communication and collaboration with partners are essential.