Case Manager - SSVF Outreach (JR 5895)

PATH (People Assisting the Homeless); California; On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Wellness benefits

Generous time off

Flexible scheduling

Job summary

PATH (People Assisting The Homeless) is seeking an Outreach Case Manager to work in Los Angeles, CA, supporting individuals experiencing homelessness through the SSVF program. The role focuses on intake, ISP development, and coordinating resources to help clients secure housing and income, with a goal of sustainable stability.

The position emphasizes collaboration across teams, data-driven case management, and maintaining HIPAA-compliant records while delivering compassionate services in a

Qualifications

• Analytical skills and attention to detail to gather and interpret data and inform decisions.
• Clear communicator, written and verbal, with ability to engage diverse stakeholders.
• Collaborative team player who can build relationships and contribute to goals.
• Creative and proactive, able to take initiative and propose solutions.
• Strong critical thinking to evaluate information and make sound decisions.
• Maintain high ethical standards and professional boundaries.

Responsibilities

• Conducts intake and develops ISP addressing housing goals and income.
• Provides referrals and linkages to resources to achieve ISP goals.
• Completes program-specific assessments (e.g. VI-SPDAT).
• Evaluates progress with 90-day reviews and updates plans.
• Maintains case files with required documentation and HIPAA privacy.
• Ensures confidentiality of participant information.

Skills

Analytical skills

Attention to detail

Collaboration

Teamwork

Communication

Creativity

Initiative

Critical thinking

Problem solving

Ethics

Job description

WHY WORK FOR US? We are mission and values driven and your contributions will make a difference . We make a positive difference in people's lives and help an average of 23 people per week to find a place to live .

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state .

JR 5895 Case Manager - Outreach (SSVF)

Los Angeles, CA 90004

Salary: $23.94 - $29.13 per hour

Pay Frequency: 24 Pay Periods Per Year

Full Time Monday - Friday 8am - 4:30pm

Non-Exempt

Driving Required

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our SSVF Team as the Outreach Case Manager at the RHC Office .

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR TEAM

Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved wellbeing beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large. We seek the input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

ABOUT THE JOB

As part of the SSVF Team , the Outreach Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach.

Position Responsibilities include:

• Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
• Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
• Completes program specific assessments (e.g. VI-SPDAT)
• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake
• Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents
• Maintains confidentiality of participant files per HIPAA and all applicable guidelines

WHAT YOU BRING

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

Two (2) years of experience in healthcare, case management, homeles