Case Manager, Program of initial Resettlement

Socket.dev; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

USCRI Atlanta is seeking a PIR Case Manager to support newly arrived refugees through direct services and by coordinating housing, healthcare and social services in the Atlanta area. You will maintain case files, provide orientation and connect clients with community resources during the resettlement period.

The role reports to the Senior Field Office Director and requires flexibility to work evenings or weekends as needed. Bilingual candidates are preferred to serve diverse refugee families.

Qualifications

• High School degree required; undergraduate degree preferred.
• Experience in case management or social work preferred.
• Bilingual/multi-lingual preferred.
• Ability to work as a team member and independently, with high motivation.
• Exceptional interpersonal and listening skills.
• Proficient in Microsoft Office.
• Flexibility to work evenings and weekends as needed.
• Must have a valid state driver's license and transportation.
• Commitment to USCRI's values and to human rights of refugees.

Responsibilities

• Arrange housing, healthcare, social services, service providers and interpretation for newly arriving refugees in the Atlanta area.
• Maintain case files and submit written reports as required.
• Provide cross-cultural information and orient refugee families to their new community.
• Connect clients with community networks and support systems for long-term integration.
• Attend stakeholder meetings and collaborate with community partners for resources and referrals.
• Ensure linguistically and culturally appropriate services and provide education and advocacy.
• Perform other duties as assigned by supervisor.

Skills

Case management

Social work experience

Bilingual/multilingual

Interpersonal skills

Microsoft Office

Attention to detail

Teamwork

Independent working

Flexible scheduling

Driver's license

Multicultural sensitivity

Education

High school diploma

Undergraduate degree preferred

Tools

Microsoft Office

Job description

OVERVIEW

The Preferred Initial Resettlement (PIR) Case Manager will provide support to new refugees served by the USCRI –Atlanta's Field Office. Through the provision of direct services, The PIR Case Manager will arrange services for new refugees and support them during the resettlement period. This position reports to the Senior Field Office Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Arrange housing, healthcare, social services, service providers and interpretation for newly arriving refugees in the Atlanta area;
• Maintain case files, submit written reports as required;
• Provide cross-cultural information, orient refugee families to their new community, and ensure a smooth process of resettlement;
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community;
• Attend stakeholder meetings and work with community partners to learn about resources for refugees and make referrals when needed;
• Ensure that refugees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary; and
• Perform other job-related duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not an exhaustive statement and other job- related duties may be assigned as required by the supervisor(s).

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not an exhaustive statement and other job- related duties may be assigned as required by the supervisor(s).

REQUIRED SKILLS/ABILITIES

• High School degree required; undergraduate degree preferred;
• Experience in case management or social work preferred;
• Bilingual/multi-lingual preferred.
• Ability to work as a team member and independently, with high level of self-motivation;
• Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through without loss of attention to detail;
• Ability to work independently as well as be a team player;
• Exceptional interpersonal skills, including keen listening ability and relationship building;
• Proficient in Microsoft Office;
• Flexibility to work evenings and weekends on an as needed basis;
• Must have a valid State issued driver's license, insurance, clean driving record and personal transportation;
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace; and
• Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.

TRAINING REQUIREMENTS

• Satisfactory Completion of USCRI’s Orientation and Training; and
• Complete additional training as identified by supervisor(s), program director or Human Resources

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Lifting (up to 25 pounds), bending, pulling, and carrying;
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements); and

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.