Case Manager, Permanent Housing

Breaking Ground; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player dedicated to ending homelessness is seeking a compassionate Case Manager for its Scatter Site Program. In this vital role, you will provide essential support services to individuals transitioning into permanent housing, helping them navigate challenges related to benefits, mental health, and daily living activities. Your expertise in crisis intervention and harm reduction will be crucial as you conduct home visits, assess client needs, and connect them with vital community resources. Join a mission-driven team that believes in the power of supportive housing and make a meaningful impact in the lives of those who need it most.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 2+ years of experience with homeless adults preferred.

Responsibilities

• Provide support services to help individuals remain housed.
• Conduct home visits and assessments for clients.
• Connect clients to community services and resources.

Skills

Crisis Intervention

Motivational Interviewing

Harm Reduction Techniques

Communication Skills

Assessment Skills

Education

Bachelor’s Degree

Equivalent Work Experience

Tools

Microsoft Word

Microsoft Excel

Job description

Scatter Site Program Bronx, 4275 Park Ave, Bronx, New York, United States of America Req #2934

Thursday, February 6, 2025

ABOUT US: We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

The Scatter Site program provides community-based, independent apartment housing located throughout New York City and case management services for clients who have experienced chronic homelessness, substance use, and mental health challenges.

Job Title: Case Manager, Permanent Housing

The Case Manager is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse, and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goals.
• Conduct initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and provide crisis intervention when needed.
• Conduct psychosocial evaluations.
• Connect clients to psychiatric services.
• Connect clients to medical treatment and substance use treatment facilities when applicable.
• Connect clients to job training programs, recreational activities, community services, food, and nutrition programs.
• Obtain identification, public benefits, and other applicable income sources for clients.
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
• Assist clients with preparation of documents needed for recertification and maintaining their housing.
• Escort clients to appointments when needed.
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies.
• Intervene in crisis situations.
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues preferred.
• Experience with harm reduction and motivational interviewing techniques strongly preferred.
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred.
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
• Excellent writing and communication skills.