Telephonic Case Manager

Mitchell International, Inc.; Piscataway Township (NJ); Remote; USD 61,000 - 72,000; Full time

Job summary

A leading company in the healthcare industry is offering a full-time Telephonic Case Manager position that allows for flexible work from home arrangements within the tri-state area. This role focuses on collaborating with healthcare providers to implement effective treatment plans for injured individuals, ensuring optimal recovery and successful return to work. Candidates should have a nursing background and experience in clinical settings to make a significant impact in this supportive role.

Benefits

Comprehensive benefits program

24 days of paid vacation/holidays

Home office equipment

Mileage and travel reimbursement

Employee Assistance and Referral Program

Hands-on case management training

Qualifications

• 2+ years of clinical practice required.
• Active Licensed Practical Nurse (LPN) or Registered Nurse (RN) license required for New Jersey.
• Ability to advocate and work independently, along with excellent communication skills.

Responsibilities

• Manage treatment plans and work with injured persons, physicians, and employers.
• Evaluate and modify case goals based on recovery and treatment effectiveness.
• Conduct interviews with disabled individuals to assess their recovery.

Skills

Advocacy

Independence

Mentoring

Communication

Education

Associate Degree or Bachelor's Degree in Nursing

Tools

Excel

Word

Outlook Email

Job description

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description

This is a full-time, flexible work from home position and can be located anywhere in the tri-state area.

Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers’ compensation case management training.

Join our compassionate team and help make a positive difference in an injured person’s life. As a Telephonic Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:

• Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
• Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
• Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
• Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
• Work with employers and physicians to modify job duties where practical to facilitate early return to work.
• Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
• Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
• Complete other duties, such as prepare status updates for submittal to customers, assist in training/orientation of new staff as requested, and other duties as assigned.

Qualifications

• Education: Associates Degree or Bachelor’s Degree in Nursing preferred.
• Experience: 2+ years clinical practice required. Workers’ compensation-related experience perferred, case management, and or personal injury protection (PIP).
• Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Ability to mentor and/or train other case managers as needed or as part of a development opportunity . Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
• Certifications, Licenses, Registrations:
  • Active Licensed Practical Nurse LPN or Registered (RN) license required for the state of New Jersey. Must be in good standing.
• Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
• Internet: Must have reliable internet.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges fro m $61,400 - $72,000 annually , and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

#LI-EG1

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• Education: Associates Degree or Bachelor’s Degree in Nursing preferred.
• Experience: 2+ years clinical practice required. Workers’ compensation-related experience perferred, case management, and or personal injury protection (PIP).
• Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Ability to mentor and/or train other case managers as needed or as part of a development opportunity . Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
• Certifications, Licenses, Registrations:
  • Active Licensed Practical Nurse LPN or Registered (RN) license required for the state of New Jersey. Must be in good standing.
• Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
• Internet: Must have reliable internet.

This is a full-time, flexible work from home position and can be located anywhere in the tri-state area.

Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers’ compensation case management training.

Join our compassionate team and help make a positive difference in an injured person’s life. As a Telephonic Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:

• Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
• Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.
• Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
• Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.
• Work with employers and physicians to modify job duties where practical to facilitate early return to work.
• Evaluate and modify case goals based on injured/disabled person’s improvement and treatment effectiveness.
• Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
• Complete other duties, such as prepare status updates for submittal to customers, assist in training/orientation of new staff as requested, and other duties as assigned.