Case Manager: Patient Advocate & Service Coordinator

SIHF Healthcare; East St. Louis (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

FSA

HSA

401(k) Match

PTO

Parental Leave

Life Insurance

Disability Insurance

Travel Assistance

Tuition Reimbursement

Job summary

SIHF Healthcare is seeking a Case Manager to assess client needs, develop service plans, coordinate medical and social services, and educate patients within our Community Programs in East St. Louis, IL. This full-time role involves direct client work, follow-ups, and documentation to ensure timely access to resources.

You will manage a caseload, complete screenings, referrals, and reports, while collaborating with a multidisciplinary team to achieve program goals and improve patient outcomes.

Qualifications

• Bachelor's degree in social work or nursing preferred.
• Or 3–5 years work experience in human services or health field.
• Knowledge of women's and infant health issues and community resources.

Responsibilities

• Maintain required caseload.
• Complete initial screening assessment(s) and intake process.
• Develop individualized service plan based on completed assessment(s).
• Evaluate progress and update service plan as dictated by program guidelines.
• Initiate appropriate referrals for medical, social, and support services.
• Conduct timely follow-up to enhance completion of referrals and goals.
• Assist patient with completing medical and service eligibility forms.
• Document services provided to clients and maintain up-to-date case files.
• Prepare and submit required reports.
• Perform other duties as assigned.

Skills

Communication

Problem Solving

Time Management

Computer Skills

Teamwork

Professional Demeanor

Education

Bachelors in Social Work

Job description

SIHF Healthcare is seeking a Case Manager to assess client needs, develop service plans, coordinate medical and social services, and educate patients within our Community Programs in East St. Louis, IL. This full-time role involves direct client work, follow-ups, and documentation to ensure timely access to resources.

You will manage a caseload, complete screenings, referrals, and reports, while collaborating with a multidisciplinary team to achieve program goals and improve patient outcomes.