Case Manager - Part Time - Days - West Bloomfield

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Henry Ford Health is seeking a Case Manager to join the hospital-based care team in Michigan. The role focuses on identification, assessment, planning, facilitation, care coordination, evaluation and advocacy to meet patient and family health care needs.

The Case Manager promotes patient safety, quality of care and cost-effective outcomes, and provides discharge planning to ensure safe transitions of care for patients with complex needs across the care continuum.

Qualifications

• Bachelor’s degree in nursing or Master’s degree in Social Work required.
• Minimum 3 years of clinical experience.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills across all levels.
• Strong problem-solving, analytical and decision-making abilities.
• Strong computer skills.

Responsibilities

• Identify, assess, plan, facilitate, care coordinate and advocate for patient and family needs.
• Provide effective discharge planning to support safe transitions of care.
• Collaborate with care teams to optimize health outcomes and ensure quality and cost-effectiveness.

Skills

Verbal communication

Written documentation

Customer service

Interpersonal skills

Problem solving

Organizational skills

Discharge planning

Decision making

Analytical skills

Adaptability

Education

Bachelor’s degree in nursing

Master’s degree in Social Work

Tools

Computer skills

Job description

General Summary

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Education/Experience Required

• Bachelor’s degree in nursing or a Master’s degree of Social Work
• Minimum (3) three years of clinical experience
• Excellent verbal communication and written documentation skills
• Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization
• Strong problem-solving, analytical, and decision-making skills
• Strong computer skills and knowledge
• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred
• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles
• Knowledge of medical ethics and legal implications related to case management
• Understanding of social determinants of health and their impact on a patient's wellbeing
• Well versed in facilitating community resources to meet the needs of diverse populations
• Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously
• Strong sense of compassion with the ability to successfully advocate for patients and their families

Certifications/Licensures Required

• Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license
• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred