Case Manager - Contingent - Days - Jackson

Henry Ford Health; Jackson (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Henry Ford Health is seeking a Case Manager in Jackson, Michigan. As a key member of the patient-centered care team, you will be responsible for patient advocacy and care coordination to promote quality outcomes.

The ideal candidate has a nursing or social work degree, strong problem-solving skills, and experience in discharge planning. Join us to make a difference in patients’ lives.

Qualifications

• Minimum 3 years of clinical experience.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) required.
• Certification in Case Management (CCM) preferred.

Responsibilities

• Assess, plan, and coordinate care for patients.
• Provide discharge planning services.
• Advocate for patients and their families.

Skills

Excellent verbal communication

Customer service skills

Strong problem-solving skills

Organizational skills

Education

Bachelor's degree in nursing or Master's in Social Work

Tools

Computer skills

Job description

General Summary

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Education and Experience

• Bachelor's degree in nursing or a Master's degree of Social Work


• Minimum (3) three years of clinical experience


• Excellent verbal communication and written documentation skills


• Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization


• Strong problem‑solving, analytical, and decision‑making skills


• Strong computer skills and knowledge


• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred


• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles


• Knowledge of medical ethics and legal implications related to case management


• Understanding of social determinants of health and their impact on a patient's wellbeing


• Well versed in facilitating community resources to meet the needs of diverse populations


• Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously


• Strong sense of compassion with the ability to successfully advocate for patients and their families

Certifications and Licenses

• Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license


• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred

Additional Information

• Organization: Henry Ford Jackson Hospital


• Department: Case Management


• Shift: Day Job


• Union Code: Not Applicable