Case Manager - Full Time - Day Shift - Macomb

Henry Ford Health; Michigan; On-site; USD 60,000 - 80,000; Full time

Job summary

Henry Ford Macomb Hospital is seeking a Case Manager for a full-time day shift (Macomb). The role focuses on coordination of care, discharge planning, and advocacy to ensure safe transitions and optimal outcomes for patients and families.

The ideal candidate will have RN or LMSW credentials, 3+ years clinical experience, strong communication, problem-solving, and computer skills to support evidence-based, patient-centered care.

Qualifications

• Bachelor's degree in nursing or Master's degree in Social Work.
• Minimum of 3 years of clinical experience.
• Excellent verbal and written communication skills.
• Excellent customer service and interpersonal skills across all levels of the organization.

Responsibilities

• Identify, assess, plan, facilitate, coordinate, evaluate and advocate for care options.
• Provide discharge planning services to support safe transitions to the next level of care.
• Address needs of patients with critical events or diagnoses to optimize health outcomes.

Skills

Discharge planning

Case management

Communication skills

Problem-solving

Interpersonal skills

Computer skills

Education

Bachelor's degree in nursing

Master's degree in Social Work

Tools

EMR systems

Job description

Case Manager - Full Time - Days - Macomb

Full Time Benefits Eligible

The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Education/Experience Required

• Bachelor's degree in nursing or a Master's degree of Social Work
• Minimum (3) three years of clinical experience
• Excellent verbal communication and written documentation skills
• Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization
• Strong problem-solving, analytical, and decision-making skills
• Strong computer skills and knowledge
• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferre
• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles
• Knowledge of medical ethics and legal implications related to case management
• Understanding of social determinants of health and their impact on a patient's wellbeing
• Well versed in facilitating community resources to meet the needs of diverse populations
• Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously
• Strong sense of compassion with the ability to successfully advocate for patients and their families

Certifications/Licensures Required

• Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license
• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred

Additional Information

• Organization: Henry Ford Macomb Hospital
• Department: Case Management - HFMH
• Shift: Day Job
• Union Code: Not Applicable