Case Manager / Paralegal (Social Security Disability)

BruntWork; USA; Remote; MXN 928.000 - 1.392.000; Vollzeit

Benefits dieser Stelle

Permanent work from home

Immediate hiring

Health Insurance

Zusammenfassung

BruntWork is seeking an experienced Case Manager / Paralegal to handle a high-volume SSD/SSI caseload from intake to hearing in a remote role. You will work from home with a Monday–Friday schedule and Eastern Time alignment.

You will file initial applications, reconsiderations, and hearing requests, coordinate medical records, and support attorneys with hearing preparation while maintaining meticulous case notes and client communications.

Qualifikationen

• Experience with SSD/SSI casework and federal agency processes.
• Strong written and verbal English communication for official correspondence.
• Familiarity with SSA Blue Book criteria and procedural timelines.

Aufgaben

• Case Lifecycle Management: Manage SSD/SSI cases from intake through hearing.
• Appeals & Filings: Prepare, verify, and file initial applications, reconsiderations, and hearing requests.
• Agency Liaison: Communicate with SSA, DDS, and OHO.
• Medical Evidence Tracking: Request, analyze, track, and follow up on records and opinions.
• Data Hygiene: Maintain meticulous case notes, client profiles, and deadlines.
• Client Advocacy: Provide empathetic updates and explain next steps.
• Legal Team Support: Assist attorneys with hearing prep, briefs, and evidence.

Kenntnisse

SSD/SSI casework

Client communication

Attention to detail

Case lifecycle management

Bilingual English/Spanish

Ausbildung

Paralegal certificate

Tools

Litify

Salesforce

Jobbeschreibung

Our client is seeking an experienced Case Manager / Paralegal to manage a high-volume caseload from intake through the hearing level. This role is designed for a seasoned legal professional who can step into the position with minimal training.

Schedule

Monday - Friday, 8:00 AM - 5:30 PM Eastern Time, with a 30-minute paid break (40 work hours per week)

Responsibilities

• Case Lifecycle Management: Manage and move Social Security Disability cases independently from initial client intake up through the formal hearing level
• Appeals & Filings: Prepare, verify, and file initial applications, reconsiderations, and administrative hearing requests accurately within strict statutory deadlines
• Agency Liaison: Communicate directly and professionally with the SSA, Disability Determination Services (DDS), and Office of Hearing Operations (OHO)
• Medical Evidence Tracking: Request, analyze, track, and follow up on critical medical records, physician opinions, and evidentiary documentation
• Data Hygiene: Maintain meticulous case notes, update client profiles, and log upcoming deadlines within the electronic case management system
• Client Advocacy: Communicate regularly with clients to provide empathetic case status updates, gather updated medical treatment history, and explain next steps
• Legal Team Support: Assist attorneys and paralegals with comprehensive hearing preparation, brief writing, data, and evidence collation

Requirements

• Prior, hands-on experience handling Social Security Disability (SSD/SSI) casework is strictly required
• Proven experience successfully communicating with DDS adjudicators, claims representatives, and medical provider records departments
• A deep understanding of SSA Blue Book criteria, listings, grid rules, procedural timelines, and documentation requirements
• Exceptional written and verbal English communication skills suitable for federal agency correspondence and client care

Qualifications

• Prior experience managing Veterans Disability (VA) claims is considered a major asset
• Familiarity with specialized legal practice software, specifically Litify or Salesforce, is highly preferred
• Bilingual proficiency in English and Spanish is a distinct advantage
• Reliable high-speed internet connection and a secure home office setup compliant with privacy standards for handling sensitive medical records
• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations