Our client is seeking an experienced Case Manager to manage a high-volume caseload from intake through the hearing level. This role is designed for a seasoned legal professional who can step into the position with minimal training.
Schedule
Monday - Friday, 8:00 AM - 5:30 PM Eastern Time, with a 30-minute paid break (40 work hours per week)
Responsibilities
- Case Lifecycle Management: Manage and move Social Security Disability cases independently from initial client intake up through the formal hearing level
- Appeals & Filings: Prepare, verify, and file initial applications, reconsiderations, and administrative hearing requests accurately within strict statutory deadlines
- Agency Liaison: Communicate directly and professionally with the SSA, Disability Determination Services (DDS), and Office of Hearing Operations (OHO)
- Medical Evidence Tracking: Request, analyze, track, and follow up on critical medical records, physician opinions, and evidentiary documentation
- Data Hygiene: Maintain meticulous case notes, update client profiles, and log upcoming deadlines within the electronic case management system
- Client Advocacy: Communicate regularly with clients to provide empathetic case status updates, gather updated medical treatment history, and explain next steps
- Legal Team Support: Assist attorneys and paralegals with comprehensive hearing preparation, brief writing, data, and evidence collation
Requirements
- Prior, hands‑on experience handling Social Security Disability (SSD/SSI) casework is strictly required
- Proven experience successfully communicating with DDS adjudicators, claims representatives, and medical provider records departments
- A deep understanding of SSA Blue Book criteria, listings, grid rules, procedural timelines, and documentation requirements
- Exceptional written and verbal English communication skills suitable for federal agency correspondence and client care
Qualifications
- Prior experience managing Veterans Disability (VA) claims is considered a major asset
- Familiarity with specialized legal practice software, specifically Litify or Salesforce, is highly preferred
- Bilingual proficiency in English and Spanish is a distinct advantage
- Reliable high‑speed internet connection and a secure home office setup compliant with privacy standards for handling sensitive medical records
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.