Legal Case Manager - Disability Department

Hankey Marks & Crider; Indianapolis (IN); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Generous PTO

Remote work 2 days/week

Job summary

Hankey Marks & Crider in Indianapolis is seeking a Case Manager for our disability department. You will be the voice of the office, handling client questions, updates, and SSA communications, while logging documents and keeping client files up to date.

We value teamwork, strong organization, and reliability. The role offers weekly pay, generous PTO, health insurance (95% employer-paid), and a path to remote work two days per week after the introductory period.

Qualifications

• Experience in customer service or client-facing roles.
• Ability to learn a database management program.
• Strong organization and time management skills.
• Able to communicate with clients and the Social Security Administration.

Responsibilities

• Answer client questions and provide updates to clients.
• Communicate with the Social Security Administration.
• Log documents and update client files.

Skills

Customer service

Patient relations

Social work

Sales

Tools

Word

Outlook

Database management software

Job description

Are you a detail-oriented individual with a passion for helping others? Are you driven by a strong work ethic and a desire to make a meaningful impact on the lives of those you assist? If so, we invite you to consider joining our team as a Case Manger at Hankey Marks & Crider in our disability department.

Position: We are seeking a Case Manager to join our growing legal team. Our current team of Case Managers are compassionate and reliable, and often have backgrounds in customer service, patient relations, social work, or sales. Prior experience in the legal field is not required! Computer skills in Word, Outlook, and the ability to learn a database management program are needed, but we provide all additional training.

A Case Manager is the voice of our law office, as they are responsible for having daily interactions with clients as their claims move along the disability process. As a Case Manager, you would be responsible for various tasks, including but not limited to: answering client questions, providing updates to clients, communicating with the Social Security Administration, logging in documents, and updating client files. This role offers a unique chance to grow your skills while making a true difference in the lives of those we represent.

As a Case Manager, it is important you:

• are a team player
• enjoy talking with people
• have great organizational and time management skills
• can correspond effectively with clients and the Social Security Administration
• enjoy working in a fast-paced environment
• are reliable

• Hourly compensation paid on a weekly basis
• Health insurance- Premiums 95% paid by employer
• Generous paid time off
• Opportunity to work remotely 2 days per week after successfully completing the introductory period

Hours are 8:30-5:00, Monday - Friday. No overtime is required.