Hearing Level Paralegal

Olinsky Law Group; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

Company Holidays

Employee Assistance Program

401k Plan

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Disability Insurance

Health Savings Account

Job summary

Olinsky Law Group in Syracuse, NY seeks a dedicated Case Manager to support attorneys and representatives on hearing level Social Security Disability cases. You will manage cases from hearing scheduling through ALJ decisions, serving as the primary client contact and coordinating communications.

The role emphasizes deadline management, document drafting, and collaboration within a team to ensure accurate, timely handling of each case.

Qualifications

• Bachelor's degree or higher preferred; associate degree and/or paralegal certificate or two years of relevant work experience required.
• Customer service skills and experience is required.
• Experience with multi-line phone systems, Microsoft Office Suites and data entry is required.

Responsibilities

• Maintain client files and monitor deadlines with regular status checks.
• Draft letters, correspondence and legal documents to ALJ’s and medical providers.
• Monitor deadlines with the Social Security Office of Hearings Operations.
• Serve as primary contact with assigned clients by phone or in person.
• Send detailed emails to attorneys and representatives outlining communications.
• Triage incoming mail and process as necessary for assigned clients.
• Request records from medical providers and follow up to ensure receipt.
• Review medical records for date ranges and remove duplicates when needed.

Skills

Customer service

Multi-line phone systems

MS Office

Data entry

Education

Bachelor's degree or higher preferred

Associate degree or paralegal certificate

Tools

Microsoft Office

Job description

At Olinsky Law Group, we're more than just a place to work. We're a team that values collaboration, growth, and professional development. Guided by our core values of We Care Deeply, We Work Hard, and We Win Together, we're committed to supporting both our clients and one another. As a Social Security Disability law firm, we're seeking a motivated, detail-oriented individual who is eager to make a meaningful impact while building a rewarding career with us.

Are you ready to take the next step in your career?

This position provides support to the attorneys and representatives for hearing level cases. They are responsible for the development and handling of assigned cases from the time a hearing is scheduled until a decision is made from an Administrative Law Judge (ALJ). The Case Manager shall serve as the main contact between the claimant and the hearing representative.

Responsibilities:

• Maintaining client files, updating and checking on statuses regularly with a focus on deadline.
• Drafting letters, correspondence and legal documents to send to ALJ’s and medical providers with attention to detail.
• Independently monitor and handle all statues which are representative of deadlines with the Social Security Office of Hearings Operations.
• Serve as the primary contact with assigned clients on the phone or in person to best determine their needs
• Send detailed emails to attorneys and representatives outlining all communications with clients or in relation to clients.
• Triage all incoming mail relating to assigned clients and process as necessary.
• Request records from medical providers.
• Follow up calls to medical providers as necessary to ensure receipt of requested documentation.
• Review medical records for date ranges, removing duplicates as necessary using a PDF viewer.
• Download and upload supporting documents, letters, etc. using the Social Security Administration’s Business Services online.
• Request and collect information from client such as releases and other documentation.
• Assist other Case Managers as necessary promoting a teaming environment.
• Answer incoming phone calls.

Education, Experience & Qualifications:

• Bachelor's Degree or higher is preferred; Associate degree and/or paralegal certificate or two years of relevant work experience is required.
• Customer service skills and experience is required.
• Experience with multi-line phone systems, Microsoft Office Suites and data entry is required.
• Prior legal and/or Social Security experience is a plus.

Work Location:

We are currently seeking a candidate to work at our Syracuse, NY office.

Benefits:

• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Program
• 401k Plan (Roth & Pre-Tax)
• Dental Insurance
• Health Insurance
• Life Insurance
• Vision Insurance
• Short & Long Term Disability Insurance
• Health Savings Account (HSA)