Case Manager — Mental Health Recovery & Community Support

Southwest Network; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

Health Savings & Flex Spending

10 paid holidays per year

403b with company match

Disability insurance

Life insurance options

Employee Assistance Program

Employee Discounts

Job summary

Southwest Network is seeking a case manager at one of our adult outpatient clinics in Phoenix. You will coordinate care with behavioral, medical, and other providers to help adults living with serious mental illness become self-sufficient and engaged in meaningful community activities.

The role involves developing individualized service plans, supporting recovery goals, and maintaining strong member relationships. Competitive pay and comprehensive benefits are included.

Qualifications

• Master's or bachelor's degree in a behavioral health or related field.
• Bachelor's degree in a non-related field plus one year related experience.
• Associate degree in any field plus one year related experience.
• High school diploma or equivalency with three years related experience.
• Must maintain CPR, First Aid, and Therapeutic Options certifications.
• Must have a valid Arizona driver's license and car insurance.
• Must be at least 21 years old.
• Must maintain excellent member and family relationships and provide excellent customer service.
• Requires effective written, verbal, and interpersonal communication skills.
• Ability to stay organized and have critical thinking, time management and problem-solving skills.
• Ability to utilize multiple types of office equipment.
• Must be proficient in Microsoft Office software.

Responsibilities

• Assess and develop an individualized service plan, then implement identified services to meet recovery goals.
• Partner with members to develop a role outside of their illness and focus on outcomes like employment and independent living.
• Provide supportive services including monitoring and modifying covered behavioral health services.
• Engage with the member, family, or others to maintain or enhance functionality and identify resources.

Skills

CPR

First Aid

Communication

Time management

Customer service

Education

Master's or Bachelor's in behavioral health or related field

Bachelor's degree + 1 year related experience

Associate degree + 1 year related experience

High school diploma + 3 years related experience

Tools

Microsoft Office

Job description

Southwest Network is seeking a case manager at one of our adult outpatient clinics in Phoenix. You will coordinate care with behavioral, medical, and other providers to help adults living with serious mental illness become self-sufficient and engaged in meaningful community activities.

The role involves developing individualized service plans, supporting recovery goals, and maintaining strong member relationships. Competitive pay and comprehensive benefits are included.