Case Manager

Southwest Network, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans (Medical, Dental &amp

Health Savings Account

Flexible Spending Account

Paid holidays

403b with company match

Disability insurance

Life insurance

Employee Assistance Program

Employee discounts

Job summary

Southwest Network, Inc. is seeking a case manager for our adult outpatient clinic.

You will work with a clinical team to engage, educate, and support adults with serious mental illness, coordinating care across behavioral and medical providers to foster independence and meaningful life goals. You will participate in assessing and developing individualized service plans, implementing services, and supporting members toward employment, community involvement, and enhanced self-sufficiency.

Qualifications

• Degree in behavioral health or related field required or preferred
• 1 year related experience with a non-related bachelor's degree accepted
• 1 year related experience with an associate degree accepted
• 3 years related experience with a high school diploma accepted
• Professional certifications may be required or offered through Southwest Network

Responsibilities

• Assess and develop an individualized service plan for members
• Implement identified services to meet recovery goals
• Collaborate with members to build roles outside of illness and pursue employment and community activities
• Provide supportive services and monitor behavioral health services
• Engage with members and families to coordinate resources and care

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Time management

Problem-solving

Organization

MS Office

Education

Master's or Bachelor's in behavioral health or related field

Bachelor's in non-related field + 1 year related experience

Associate degree + 1 year related experience

High school diploma + 3 years related experience

Tools

Microsoft Office

Job description

Description

Join the AMAZING Southwest Network Team.

As a case manager at one of our adult outpatient clinics, you will work collaboratively with a clinical team to engage, educate, and support adults living with a serious mental illness. You will coordinate their care with behavioral, medical and other providers. This will include helping them acquire and utilize skills necessary to become self-sufficient and to manage—and enjoy—their lives.

Starting pay $20-$25/hour, depending on experience.

As an employee, you will receive the following benefits:

• This position is offered at a fair, competitive salary.
• Affordable healthcare plans: Medical, Dental & Vision
• Health Savings and Flex Spending account options
• Paid sick, vacation and holiday time: 10 paid holidays per year!
• Retirement plan (403b) with company match
• Disability insurance
• Basic life insurance with the option to purchase supplemental insurance
• Employee Assistance Program
• Employee Discounts

Job Summary:

You will participate in the assessment and development of an individualized service plan, then implement identified services, which will help members meet their needs and goals for recovery. You will partner with members to develop a role for themselves outside of their mental illness, while focusing on expected outcomes of increased employment, meaningful community activity, independent living status, and social network.

You will also provide supportive services including, but not limited to assistance in maintaining, monitoring and modifying covered behavioral health services, interacting with the member, their family or other involved parties to maintain or enhance member functionality, and identifying necessary resources to meet members’ needs.

Minimum Qualifications:

• Master's or bachelor's degree with a behavioral health or related field
• Bachelor's degree in a non-related field PLUS one-year related experience
• Associate degree in any field PLUS one-year related experience
• High school diploma or equivalency certificate PLUS three years' related experience
• Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
• Must maintain a valid Arizona driver's license and car insurance
• Must be at least 21 years of age.
• Must have the ability to maintain excellent member and family relationships and provide excellent customer service
• Requires effective written, verbal, and interpersonal communication skills
• Ability to stay organized and have critical thinking, time management and problem-solving skills are a must
• Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
• Ability to type 25 to 40 WPM is preferred
• Must be proficient in Microsoft Office software

When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.

Southwest Network is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.