Case Manager, Mental Health & Community Advocate

Hope Services; San Jose (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Life Insurance

Tuition Reimbursement

Scholarship Program

Paid Vacation

Sick Time

Job summary

Hope Services in Silicon Valley is seeking a Case Management Specialist to support Mental Health Services. You will assess, plan, and document services, connect clients with community resources, and advocate on their behalf.

The role involves on-site field work, crisis intervention, coordinating care with doctors and therapists, and helping clients access benefits. We expect an AA degree with experience, strong communication, and a commitment to compassionate service.

Qualifications

• AA degree or equivalent plus one year of related experience.
• Experience working with people with disabilities in rehabilitation is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Assist clients in obtaining and maintaining living situations.
• Performs crisis intervention and evaluation for psychiatric hospitalization.
• Provides medication education and compliance evaluation.
• Coordinates and facilitates with other providers concerning medical, dental and mental health needs.
• Obtains and maintains public benefits and resources.
• Fully understand Santa Clara County Rehabilitation manual regarding service delivery and documentation of such services.
• Provide case management on site and in the field. Provide group services as a co-leader to assist clients with personal, mental health, health related, educational, employment and social adjustment problems.
• Follow the Wellness and Recovery Model to attaining mental health and life goals.
• Assist clients in transitioning out of individual therapy into group work or the community.
• Document notes, treatment plans, assessments such as CANS in the electronic health record and provide record for billing.
• Provide 1:1 individual rehabilitation under supervision, when necessary.
• Understand and follow HOPE Services Policies and Procedures.
• Conducts individual, behavioral and group counseling/rehabilitation on site and in the field to assist clients with personal, mental health, employment, educational, and social adjustment problems.
• Develops and maintains public relations and networking within the community, HOPE sites, and with families.
• Consults with primary care doctors, psychiatrists, therapists, nurses, lab technicians, police and Adult Protective Services to advocate and serve clients.
• Acts as Representative Payee to ensure assigned clienteles rent and bills are paid in a timely manner.
• Performs other duties as assigned to ensure efficiency of program services.

Skills

Case management

Communication

Documentation

Organizational skills

Teamwork

Education

AA degree

Job description

Hope Services in Silicon Valley is seeking a Case Management Specialist to support Mental Health Services. You will assess, plan, and document services, connect clients with community resources, and advocate on their behalf.

The role involves on-site field work, crisis intervention, coordinating care with doctors and therapists, and helping clients access benefits. We expect an AA degree with experience, strong communication, and a commitment to compassionate service.