Community Support Specialist: Case Manager & Advocate

Communicare; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Communicare is seeking a dedicated professional to oversee Community Support Services, including obtaining CSS certification, case management, and coordinating care with other agencies. The role involves counseling, housing and benefits assistance, and family support for clients with severe mental illness.

Responsibilities include maintaining documentation, attending trainings, and ensuring timely reporting.

Qualifications

• Bachelor’s degree in social work, counseling, psychology, or a related field.
• Ability to relate effectively to severely mentally ill individuals.
• Have transportation, hold a valid driver’s license, have automobile insurance, and have a safe driving record.
• Must have, and maintain, a Communicare insurable driving record

Responsibilities

• Obtain and maintain proper certification to perform CSS, taking full ownership of this process.
• Meet productivity requirements by planning ahead and scheduling, with support from office manager or CSS Director when deficiencies are anticipated.
• Provide case management services for clients who meet the criteria for Community Support Services.
• Provide ongoing assessment of clients’ needs and develop appropriate treatment planning.
• Coordinate case management and mental health center services provided to clients with services from other agencies.
• Provide supportive counseling to clients and their families as needed.
• Provide assistance to CSS clients in making applications for benefits and assistance.
• Provide housing assistance to clients.
• Assist clients in securing medications and developing a medication management plan.
• Ensure CSS clients have access to mental health and other community services.
• Provide home visits as needed based on client level of need.
• Provide advocacy services for CSS clients.
• Provide family counseling and education concerning mental illness to family members of CSS clients.
• Maintain a caseload with proper documentation and paperwork.
• Attend meetings and trainings related to CSS, including weekly staffing meetings at North Mississippi State Hospital.
• Submit reports as requested to the Director of Community Support Services.
• Enter progress notes daily in the EMR system for the Supervisor.
• Attend tasks related to loss prevention (e.g., Medicaid verification, prior authorization).
• Participate in supervisory meetings and treatment teams.
• Participate in grant-related activities and reporting; engage with area hospitals and AMAP teams.
• Perform other duties as assigned

Education

Bachelor’s degree in social work, counseling, psychology, or a related field

Job description

Communicare is seeking a dedicated professional to oversee Community Support Services, including obtaining CSS certification, case management, and coordinating care with other agencies. The role involves counseling, housing and benefits assistance, and family support for clients with severe mental illness.

Responsibilities include maintaining documentation, attending trainings, and ensuring timely reporting.