Case Manager - Manhattan

Westhab Inc.; New York (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Westhab Inc. is seeking a Case Manager in Manhattan to assess clients' needs, plan a course of action, link to housing services and monitor progress.

You will help clients obtain and maintain housing and collaborate with Housing Specialists and external partners. The role requires a Bachelor’s degree in Social Work or related field, at least 1 year of case management experience with vulnerable populations, and strong organizational skills.

Qualifications

• Bachelor Degree in Social Work or Human Services Field preferred.
• At least 1 year of case management experience with homeless, mentally ill, substance abuse and/or low income populations.
• Bilingual a plus.

Responsibilities

• Conduct intake and assessment to orient client and develop individual service plan.
• Meet weekly with client to assist with achievement of service plan goals.
• Coordinate services with Housing Specialist and external partners.
• Provide advocacy for entitlements and services.
• Document case management activities per guidelines and procedures.
• Complete Housing applications for clients based on individual needs.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance job-related skills.
• Work flexible schedules including evenings and weekends.

Skills

Relationship building

Time management

Multi-tasking

Computer literacy

Education

Bachelor degree in Social Work or Human Services

Tools

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager - Manhattan

Full time Professional New York, NY, US

3 days ago Requisition ID: 3310

Salary Range: $21.98 To $24.73 Hourly

JOB TITLE: CASE MANAGER

DEPARTMENT: SERVICES

REPORTS TO: SENIOR CASE MANAGER

FLSA: NON-EXEMPT

LOCATION: Manhattan

SUMMARY:

The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing.

DUTIES & RESPONSIBILITIES:

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with client to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff and external partners
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
• Perform other related duties.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Bachelor Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

9:00 AM - 5:00 PM, with one late day of 11:00 AM - 7:00 PM. Monday - Friday

Full time, 35 hour work week