Case Manager (Turning Point)

Westhab; City of Yonkers (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

Westhab in Yonkers, NY is seeking a Full-time Case Manager for the Rapid Re-Housing (Permanent Supportive Program). You will perform intake, verify eligibility, and coordinate with DSS and housing staff to secure permanent housing for clients.

The role requires a Bachelor or Associate in social work (or related field) and at least two years of direct client services experience; fluent Spanish is highly desirable. Travel within Westchester County is expected.

Qualifications

• Bachelor or Associate Degree in social work or related field; two years’ direct client services experience preferred.
• Fluency in Spanish highly desirable.
• Strong written and verbal communication skills; detail oriented and organized.

Responsibilities

• Conduct client intakes and gather documentation to determine eligibility for referred department/program.
• Maintain accurate HMIS progress notes and documentation.
• Travel within Westchester County as needed.
• Collaborate with DSS and Westhab housing staff to support housing goals.
• Coordinate communication among shelters, landlords, and partner agencies.
• Identify barriers and develop service plans; refer to mental health and substance abuse services as needed.
• Promote housing stability and provide six‑month retention services post-enrollment.
• Complete lease documents, program reports, HQS inspections, and rent reasonableness checks on time.
• Ensure children's school enrollment and report any child abuse or neglect.
• Schedule client home visits and adapt to program needs.

Skills

Spanish fluency

Education

Bachelor or Associate in Social Work

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Professional Yonkers, NY, US

2 days ago Requisition ID: 3451

Salary Range: $40,000.00 To $45,000.00 Annually

JOB TITLE: Case Manager

DEPARTMENT: Rapid Re-Housing (Permanent Supportive Program)

FLSA: Non-Exempt

LOCATION: Yonkers, NY

SALARY: $40,000. - $45,000.

SUMMARY

The Retention Case Manager provides, home-based services and support to disable, non-disable, employed and employable families and single adults in permanent housing.

DUTIES & RESPONSIBILITIES

Responsible for conducting clients’ intakes and obtain needed documentation to ensure clients eligibility for the referred department/program. Maintains accurate and up today progress notes in HMIS.

Able to travel within the Westchester County.

Works closely with the Department of Social Services and the Westhab Housing Department staff to achieve client’s permanent housing goals as well as with shelter and transitional shelter staff.

Attends weekly cross departments meetings and others as required. Create and maintain ongoing communication, both verbal and written, between all parties involved (shelters, DSS, housing department, clients, landlords and collaborating agencies, etc.)

Identify client’s barriers and develops a service plan with clients to address the identify barriers. Responsible for referring clients to mental health and substance abuse services if needed.

Promotes housing stability and individual well-being during program enrollment. Provide six-month retention services to clients who have exited the program.

Responsible for compiling the initial/renewal lease program/housing documents for submission. Responsible for completing program documentation, reports, assessments, HQS Inspections and Rent Reasonableness in a timely manner.

Ensures that children are enrolled and attending school. Responsible for reporting any child abuse or neglect.

Requires the completion of various programmatic time sheets and activity log along with maintaining working calendar updated.

Responsible for scheduling one client’s home visit as often as needed. Identify program needs and makes recommendations.

Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS

Bachelor Degree or Associate Degree required in social work or related field preferred, with two years’ experience in direct client services. Fluency in Spanish is highly desirable. Detail oriented to complete requirements of files and contract compliance packets. Excellent written and communication skills. Ability to adapt to the client’s and staff needs as needed. Possess strong organizational skills with the ability to meet a demanding workload. Knowledge of community services, conflict and resolution, and strengths based case management. Some evenings and weekends as needed. Must have own transportation and valid driver’s license.

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AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.